ServiceNow CIS-HR Exam - Topic 7 Question 27 Discussion

Actual exam question for ServiceNow's CIS-HR exam

Question #: 27
Topic #: 7

Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.

What else must be done to allow the Script Includes to work in the HR application?

AThe Status of the associated record on the Application Restricted Caller Access list must be set to Denied.

BYou must create a custom ACL to allow the script includes to work.

CThe Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.

DYou must change Scope for the script includes to work.

Show Suggested Answer

Suggested Answer: A

https://hi.service-now.com/kb_view.do?sysparm_article=KB0759087

by Alecia at May 09, 2022, 06:53 AM

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Hassie

4 months ago

Agreed, the ACL seems like the right move!

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Azalee

4 months ago

Wait, are we sure the Script Includes are even supposed to access the Global scope?

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Haydee

5 months ago

Definitely not changing the scope, that would break everything!

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Gail

5 months ago

I think a custom ACL is the way to go here.

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Casandra

5 months ago

You need to set the status to Allowed on the Application Restricted Caller Access list.

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Dana

5 months ago

I vaguely remember that the status on the Application Restricted Caller Access list should be set to Allowed, but I need to double-check that.

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Kiera

5 months ago

I feel like changing the scope of the script includes could be a solution, but that seems like it might complicate things further.

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Ashlyn

5 months ago

I think we might need to create a custom ACL for the script includes to work properly, but I can't recall the exact steps.

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Nu

5 months ago

I remember something about the Application Restricted Caller Access list, but I'm not sure if it should be set to Allowed or Denied.

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Milly

5 months ago

This seems like a straightforward question about overtime pay. I'll read through the options carefully and select the one that best matches the definition provided.

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Rosina

5 months ago

I'm pretty confident the answer is Risk Matrix. That's a common tool used to assess the likelihood and impact of risks, which seems to be what they're asking about.

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Claribel

5 months ago

Okay, I've got it! We need to create a new project for the marketing team, but we can use the same ID as the sales team's project. That way, the resources will be organized independently but still have a consistent naming convention.

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Darrel

6 months ago

Hmm, I'm a bit confused by all the different probabilities and student numbers. I'll need to take some time to really understand the problem before I can start solving it.

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