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ServiceNow CIS-HR Exam - Topic 7 Question 27 Discussion

Posted by Alecia on May 09, 2022 at 06:53 AM

Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.

What else must be done to allow the Script Includes to work in the HR application?

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13 comments · newest first
HA
Hassie 12 months ago
Agreed, the ACL seems like the right move!
AZ
Azalee 12 months ago
Wait, are we sure the Script Includes are even supposed to access the Global scope?
HA
Haydee 1 year ago
Definitely not changing the scope, that would break everything!
GA
Gail 1 year ago
I think a custom ACL is the way to go here.
CA
Casandra 1 year ago
You need to set the status to Allowed on the Application Restricted Caller Access list.
DA
Dana 1 year ago
I vaguely remember that the status on the Application Restricted Caller Access list should be set to Allowed, but I need to double-check that.
KI
Kiera 1 year ago
I feel like changing the scope of the script includes could be a solution, but that seems like it might complicate things further.
AS
Ashlyn 1 year ago
I think we might need to create a custom ACL for the script includes to work properly, but I can't recall the exact steps.
NU
Nu 1 year ago
I remember something about the Application Restricted Caller Access list, but I'm not sure if it should be set to Allowed or Denied.
MI
Milly 1 year ago
This seems like a straightforward question about overtime pay. I'll read through the options carefully and select the one that best matches the definition provided.
RO
Rosina 1 year ago
I'm pretty confident the answer is Risk Matrix. That's a common tool used to assess the likelihood and impact of risks, which seems to be what they're asking about.
CL
Claribel 1 year ago
Okay, I've got it! We need to create a new project for the marketing team, but we can use the same ID as the sales team's project. That way, the resources will be organized independently but still have a consistent naming convention.
DA
Darrel 1 year ago
Hmm, I'm a bit confused by all the different probabilities and student numbers. I'll need to take some time to really understand the problem before I can start solving it.
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