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ServiceNow CIS-HR Exam Questions

Exam Name: Certified Implementation Specialist - Human Resources
Exam Code: CIS-HR
Related Certification(s): ServiceNow Certified Implementation Specialist Certification
Certification Provider: ServiceNow
Number of CIS-HR practice questions in our database: 44 (updated: Aug. 13, 2025)
Expected CIS-HR Exam Topics, as suggested by ServiceNow :
  • Topic 1: Describe and Use Platform, Role, and Contextual Security/ Users, Groups, Skills and Roles
  • Topic 2: Understand how to Configure Security Options to Protect HR Data/ Describe and use the ServiceNow HR System Architecture
  • Topic 3: Understand how the Delegated Developer role works/ Identify Recommended Implementation Workshops
  • Topic 4: Configure and Implement ServiceNow Core HR Applications and HR Service Portal/ ServiceNow Implementation Methodology
  • Topic 5: Understand SAIF and SIM Methodologies/ HR Service Portal Branding
  • Topic 6: Describe how Platform, Role, and Contextual Security are Used in ServiceNow/ HR Services, HR Catalog Items, and Record Producers
  • Topic 7: Proficiency with Writing or Loading Stories to Govern the Engagement/ Application Scoping, Assignment Rules, HR Table Structure
Disscuss ServiceNow CIS-HR Topics, Questions or Ask Anything Related
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Veronique

1 months ago
Passed with Pass4Success's help! Be ready for questions on HR chatbots. Understanding virtual agent configuration for HR use cases is important.
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Tresa

2 months ago
Just cleared the certification! Don't forget about HR surveys. You might need to explain how to create and manage employee feedback surveys.
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Doug

2 months ago
Passed the ServiceNow HR specialist exam! Pass4Success really streamlined my preparation.
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Sharita

2 months ago
Exam success! Study HR integrations with other systems. Questions may cover setting up integrations with payroll or learning management systems.
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Martina

3 months ago
Passed the exam yesterday! Focus on HR metrics and KPIs. Be prepared to identify and explain key HR performance indicators.
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Gladys

3 months ago
ServiceNow HR cert in the bag! Pass4Success's resources were spot-on for quick studying.
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Malcolm

3 months ago
Thanks to Pass4Success, I'm now certified! Pay attention to HR workflow approvals. You may need to configure multi-level approval processes.
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Casandra

4 months ago
Aced the ServiceNow HR CIS exam! Pass4Success's practice tests were a game-changer.
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Jess

4 months ago
Just passed the HR CIS exam! Be ready for questions on HR service notifications. Understanding email and mobile notification setup is key.
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Derrick

4 months ago
Exam conquered! Study HR security and access control. Expect questions on role-based access and data protection measures.
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Leonora

5 months ago
ServiceNow HR specialist certification complete! Pass4Success's questions were invaluable.
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Genevieve

5 months ago
Pass4Success really helped me prepare! Don't overlook HR data imports. You might need to explain the steps for importing employee data.
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Julian

5 months ago
Cleared the exam today! Focus on HR performance management. Questions may ask about configuring performance review workflows.
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Xenia

6 months ago
Made it through the ServiceNow HR cert! Pass4Success's materials were perfect for last-minute prep.
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Veronika

6 months ago
Just passed! The exam covered HR self-service portals. Be prepared to describe how to set up and customize employee self-service options.
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Terrilyn

6 months ago
Exam success! Make sure you understand HR service level agreements (SLAs). You may need to configure and explain SLA workflows.
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Mabel

7 months ago
Success on the ServiceNow HR CIS exam! Pass4Success's questions were right on target.
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Keneth

7 months ago
Thanks to Pass4Success, I aced the exam! Pay attention to HR onboarding and offboarding processes. Expect questions on task automation.
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Genevive

7 months ago
I did it! I passed the exam! There was a tricky question on HR Integrations, specifically about integrating with third-party benefits providers. I had some doubts, but the Pass4Success practice questions were a big help.
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Maia

7 months ago
The exam tests your knowledge of HR compliance management. Be ready to identify steps for setting up and tracking compliance tasks.
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Leatha

8 months ago
ServiceNow HR cert achieved! Couldn't have done it without Pass4Success's timely help.
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Fairy

8 months ago
Passed with flying colors! Study up on HR document management. You might need to explain how to set up and use document categories.
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Lacresha

8 months ago
Just cleared the exam. Be prepared for questions on HR portal customization. Understanding branding and layout options is important.
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Darell

8 months ago
I passed the exam! One of the questions that puzzled me was about configuring the Employee Center and how to customize it for different user roles. I wasn't completely sure, but the Pass4Success practice questions were very useful.
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Lemuel

9 months ago
Passed the ServiceNow HR specialist exam! Pass4Success made it possible with their efficient resources.
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Janna

9 months ago
Exam success! Remember to focus on HR service catalog configuration. Questions may ask about creating and managing HR-specific catalog items.
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Lina

9 months ago
Happy to report that I passed the exam! There was a difficult question on configuring HR Lifecycle Events, particularly about setting up exit workflows. I was unsure of the exact steps, but the Pass4Success practice questions were a great help.
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Lonna

9 months ago
Thanks Pass4Success for the great prep material! Don't forget to study HR reporting and analytics. Expect questions on creating custom reports.
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Jerilyn

9 months ago
I passed the exam! One question that caught me off guard was about the ServiceNow HR System Architecture, especially how the different modules interact. I wasn't entirely sure of the answer, but the Pass4Success practice questions guided me through.
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Malcom

10 months ago
Phew! ServiceNow HR CIS exam done. Pass4Success really came through with relevant questions.
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Socorro

10 months ago
The exam had several questions on employee lifecycle events. Make sure you understand how to configure and manage these processes.
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Lynelle

10 months ago
Thrilled to announce that I passed the exam! There was a challenging question on platform security, specifically about role-based access controls and how they apply to HR data. I had some doubts, but the practice questions from Pass4Success were incredibly helpful.
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Lavonna

10 months ago
Passed my exam yesterday! Pay attention to HR case management workflows. You might need to identify steps for optimizing case resolution.
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Buck

10 months ago
I did it! I passed the exam! One question that had me second-guessing was about setting up HR Integrations, particularly how to configure the integration with external payroll systems. I wasn't completely confident, but the Pass4Success practice questions were a lifesaver.
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Keena

11 months ago
Nailed the ServiceNow HR cert! Pass4Success's materials were a lifesaver for quick prep.
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Rasheeda

11 months ago
Exam tip: Be ready for questions on configuring HR knowledge bases. Understanding article creation and management is crucial.
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Sanda

11 months ago
Excited to share that I passed the exam! There was a tricky question on configuring the Employee Center and how to integrate it with core HR applications. I was unsure about the exact process, but the practice questions from Pass4Success really helped me prepare.
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Stephanie

11 months ago
Just passed the ServiceNow HR CIS exam! Thanks to Pass4Success for the spot-on practice questions. Heads up: know your HR Service Delivery basics inside out.
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Whitley

11 months ago
I just passed the ServiceNow Certified Implementation Specialist - Human Resources exam! One of the questions that stumped me was about configuring HR Lifecycle Events, specifically how to set up onboarding workflows. I wasn't entirely sure of the steps, but thanks to the Pass4Success practice questions, I managed to get through it.
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Tamar

12 months ago
Just passed the ServiceNow HR CIS exam! Thanks to Pass4Success for the spot-on practice questions.
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Abraham

12 months ago
Passing the ServiceNow Certified Implementation Specialist - Human Resources exam was a great achievement for me. I utilized Pass4Success practice questions to prepare for the exam, which covered topics like Lavondas, groups, skills, and roles. One question that I found particularly tricky was related to describing and using platform, role, and contextual security. Despite my initial uncertainty, I was able to pass the exam with flying colors.
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Denae

1 years ago
My exam experience for the ServiceNow Certified Implementation Specialist - Human Resources exam was challenging yet rewarding. With the assistance of Pass4Success practice questions, I was able to successfully navigate topics such as ServiceNow HR System Architecture. One question that I remember from the exam was about configuring security options to protect HR data. It required a deep understanding of the platform and role security settings.
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Billye

1 years ago
Just passed the ServiceNow HR CIS exam! Be prepared for questions on HR Service Delivery configuration, especially case management workflows. Study the different types of HR cases and how to set up SLAs. Thanks to Pass4Success for the spot-on practice questions that helped me prep quickly!
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Chauncey

1 years ago
I recently passed the ServiceNow Certified Implementation Specialist - Human Resources exam with the help of Pass4Success practice questions. The exam covered topics such as Platform, Role, and Contextual Security, as well as configuring security options to protect HR data. One question that stood out to me was related to Lavondas, groups, skills, and roles. I wasn't completely sure of the answer, but I managed to pass the exam.
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Free ServiceNow CIS-HR Exam Actual Questions

Note: Premium Questions for CIS-HR were last updated On Aug. 13, 2025 (see below)

Question #1

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Reveal Solution Hide Solution
Correct Answer: B

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/employee-form-configuration.html

Question #2

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

Reveal Solution Hide Solution
Correct Answer: D

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/concept/c_I18NKMInternational.html

Question #3

When creating a PDF Document Template, where does the list of Document Revisions come from?

Reveal Solution Hide Solution
Correct Answer: A

https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#PDFTemplate

Question #4

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

Reveal Solution Hide Solution
Correct Answer: A

https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

Question #5

What determines if a user can view a Knowledge article?

Reveal Solution Hide Solution
Correct Answer: A

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUCArticle.html

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