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ServiceNow CIS-HR Exam - Topic 3 Question 44 Discussion

Posted by Ozell on Oct 14, 2026 at 11:23 PM

Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?

Suggested Answer: A

In the base ServiceNow HRSD configuration without external e-signature integrations (like DocuSign or Adobe Sign), the system uses a native electronic signature feature. When an employee or 'subject person' completes a signature task on the Employee Center, they typically type their name or draw their signature in a designated field. The platform then captures this interaction and saves it as a picture of the signature that is added to the document. This image is then embedded directly into the generated PDF or text document to represent the sign-off. While this provides a visual confirmation of the agreement within the ServiceNow record, it is important to distinguish this from 'digital certificates' or 'digital keys,' which involve complex encryption methods used by third-party providers for legal non-repudiation in specific jurisdictions.


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4 comments · newest first
MA
Marylin
I remember discussing digital signatures in class, and I think they are more secure than just a picture. So, I would go with C) a digital signature.
RE
Renea 5 days ago
I'm leaning towards D) a digital certificate, but I could be mixing it up with something else we covered. It's all a bit confusing!
RE
Reita 10 days ago
I feel like I've seen a question similar to this before, and I think it was about how signatures are stored. Maybe it's A) a picture of the signature?
DY
Dyan 15 days ago
I think the answer might be C) a digital signature, but I'm not entirely sure. I remember something about how digital signatures work in our last practice session.
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