Halloween Special 2026! Get Up to 25% OFF Practice Questions! Limited Time - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

ServiceNow CIS-HAM Exam - Topic 7 Question 70 Discussion

Posted by Nathalie on Mar 06, 2026 at 07:49 AM

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

Suggested Answer: B

To perform hardware model normalization, you need to use the Hardware Model Normalization Content Service, which is a data service that provides standardized information about hardware models from various manufacturers. You can access this service from the Hardware Model Normalization module under Asset Management. To set the normalized display name for a hardware model, you need to use the following three fields from the hardware model record:

Name: This is the name of the hardware model as it appears in the model catalog or the CMDB. For example, ''iPhone 12 Pro''.

Manufacturer: This is the name of the manufacturer of the hardware model. For example, ''Apple''.

Model number: This is the unique identifier of the hardware model assigned by the manufacturer. For example, ''A2341''.

The normalized display name is a combination of these three fields, separated by commas. For example, ''iPhone 12 Pro, Apple, A2341''. The normalized display name helps you to easily identify and compare hardware models across different sources and platforms.References:Hardware Model Normalization,Demo - HAM Professional - Hardware Model Normalization,Work with hardware normalization,Hardware Asset Management - ServiceNow


Get Premium CIS-HAM Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test
35 comments · newest first
AR
Ardella 8 days ago
I feel like A could work, but B is stronger overall.
AD
Adell 14 days ago
I’m leaning towards D. Asset tracking unit is important.
JU
Justine 19 days ago
I agree, B makes sense. Model number is crucial too.
LY
Lyla 24 days ago
I think it's B. Manufacturer is key for normalization.
LA
Lawanda 29 days ago
C is interesting, but I’d stick with B. Manufacturer matters!
ED
Edelmira 1 month ago
A seems right, but I lean towards B for clarity.
FR
Francene 1 month ago
I feel like D makes sense too. Model number is crucial.
CH
Chana 1 month ago
I think it's B. Manufacturer is key for normalization.
MA
Margarita 2 months ago
C seems right. Model category helps in classification.
GL
Glory 2 months ago
I'm leaning towards D. Asset tracking unit is important.
GA
Gail 2 months ago
I agree, B makes sense. Model number is crucial too.
GL
Glory 2 months ago
I think it's B. Manufacturer is key for normalization.
EL
Eleonora 2 months ago
I didn't even know we had to normalize hardware models!
CH
Cherry 3 months ago
I thought it was D) Asset tracking unit, Manufacturer, Model number.
TE
Teddy 3 months ago
Wait, are we sure about that? Seems a bit off.
RA
Raina 3 months ago
Totally agree with you, that's the right choice!
MA
Maile 3 months ago
I think it's B) Name, Manufacturer, Model number.
KA
Kasandra 3 months ago
Are we sure about B? Feels like there could be other options.
AR
Arminda 3 months ago
I thought it was A at first, but B makes more sense.
KR
Kristian 4 months ago
Wait, why isn't D an option? Seems relevant too.
JE
Jeannetta 4 months ago
Totally agree with B!
GO
Golda 4 months ago
I think it's B) Name, Manufacturer, Model number.
MI
Mitzie 4 months ago
Why isn't Asset tracking unit in the mix? That's odd!
TH
Thea 6 months ago
I thought it could be D) too, but B feels right.
LO
Louvenia 6 months ago
Wait, is it really just those three? Seems too simple.
AR
Arlyne 6 months ago
Totally agree with B! Makes the most sense.
RA
Ranee 6 months ago
I think it's B) Name, Manufacturer, Model number.
CH
Cherilyn 6 months ago
I practiced a similar question, and I think it was about the Manufacturer and Model number, but I can't remember if it included the Name or not.
TI
Tien 6 months ago
I’m a bit confused about whether the Asset tracking unit is relevant here. I feel like it could be in the mix, but I can't recall exactly.
CH
Cherelle 7 months ago
I remember a practice question that focused on the importance of the Manufacturer, so I’m leaning towards option B.
TW
Twanna 7 months ago
I think the normalized display name might involve the Manufacturer and Model number, but I’m not sure if the Name is also included.
OL
Oliva 7 months ago
I’m confused about the role of the Device type. I don’t recall it being essential for normalization, so maybe it’s not E).
BE
Berry 7 months ago
I feel like I've seen a similar question before, and it focused on the Manufacturer and Model number. Could it be B) again?
FI
Filiberto 7 months ago
I'm not entirely sure, but I remember something about the Asset tracking unit being important. Maybe it's D)?
RO
Rodney 7 months ago
I think the answer might be B) Name, Manufacturer, Model number, since those seem like the most relevant fields for normalization.
0/2000 characters

Save Cancel