Discuss ServiceNow CIS-HAM Exam Topic 6 Question 78

Which of the following are considered assets? (Choose three.)

Suggested Answer: A, C, D

According to the ServiceNow documentation, an asset is 'any tangible or intangible item that might have value for an organization'1.

The default asset classes in ServiceNow are Hardware, Software License, Consumable, Bundle, Software Entitlement, and Facility1.

These general classes can be used to manage various assets, such as computers, printers, software licenses, office supplies, software subscriptions, and buildings1.

Therefore, facilities, hardware, and software entitlements are considered assets, while contracts and software distributions are not.References:

Asset and configuration item (CI) management - ServiceNow

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17 comments · newest first

Roosevelt 22 days ago

Sounds good!

Rosann 27 days ago

So, A, C, and E it is then?

Nicolette 1 month ago

Exactly! Software entitlements are more like rights, not assets.

Roosevelt 1 month ago

Contracts can be tricky. They’re not physical assets.

Rosann 1 month ago

True, hardware is crucial too.

Nicolette 2 months ago

A, C, and E seem right to me. Facilities are definitely an asset.

Roosevelt 2 months ago

I agree, but I’m not sure about D.

Rosann 2 months ago

I think A, C, and D are assets.

Winfred 2 months ago

Wait, are software distributions not considered assets?

Sunny 2 months ago

Totally agree with Justine on those choices!

Aileen 2 months ago

Really? I didn't know software entitlements counted as assets.

Miles 3 months ago

I thought contracts could be assets too?

Justine 3 months ago

A) Facilities, C) Hardware, D) Software entitlements are assets.

Dusti 3 months ago

I feel like all of these could be assets in some context, but I would definitely pick hardware and software distributions for sure.

Santos 3 months ago

I'm a bit confused about software entitlements. Are they really assets, or are they more like licenses?

Harris 3 months ago

I remember practicing a question like this, and I think hardware and software distributions are definitely assets.

Britt 3 months ago

I think facilities might be considered assets, but I'm not entirely sure about contracts.

ServiceNow CIS-HAM Exam - Topic 6 Question 78 Discussion