Discuss ServiceNow CIS-HAM Exam Topic 5 Question 51

What are the main purposes of transfer order line tasks? (Choose two.)

ATo help track service levels and the time frame needed to complete a transfer order

BTo move transfer order lines from one stage to another

CTo help track the total number of assets moved from one stockroom to another

DTo automate reordering of consumables as they are consumed by users

ETo move transfer orders from one stage to another

Suggested Answer: A, B

According to the ServiceNow Product Documentation on Transfer Orders1, transfer orders are records that define the movement of assets from one stockroom to another1.They can be used to replenish the stock of assets, fulfill asset requests, or relocate assets1.

According to the ServiceNow Product Documentation on Transfer Order Line Tasks2, transfer order line tasks are records that define the actions that need to be performed for each transfer order line2.A transfer order line is a record that defines the quantity and model of the assets that are being transferred1.

The main purposes of transfer order line tasks are2:

To help track service levels and the time frame needed to complete a transfer order: Transfer order line tasks have a due date and a state that indicate the progress and completion of the transfer order line. They also have a priority and an assignment group that determine the urgency and the responsibility of the transfer order line. These fields help users to monitor and manage the service levels and the time frame needed to complete a transfer order.

To move transfer order lines from one stage to another: Transfer order line tasks have a type that defines the action that needs to be performed for the transfer order line, such as pick, pack, ship, or receive. As transfer order line tasks are completed, the transfer order line moves from one stage to another, such as requested, in transit, or received. These stages reflect the status and location of the assets that are being transferred.

1: ServiceNow Product Documentation: Transfer Orders

2: ServiceNow Product Documentation: Transfer Order Line Tasks

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33 comments · newest first

Cyndy 11 months ago

B and E are spot on!

Chauncey 11 months ago

C is a good point, but I feel like it’s not the main focus.

Karan 11 months ago

Wait, are we sure about D? That seems off.

Elvera 12 months ago

I think A is super important too, though.

Gerald 12 months ago

Definitely B and E! That's what they do.

Miss 1 year ago

I feel like automating reordering is related, but it doesn't seem to fit with transfer order line tasks.

Antonio 1 year ago

I’m a bit confused; I thought the main purpose was to track assets moved, but now I’m not so sure.

Tequila 1 year ago

I remember practicing a question similar to this, and I think tracking service levels was mentioned as important.

Adell 1 year ago

I think one of the purposes is definitely to move transfer order lines from one stage to another, but I'm not sure about the second one.

Malcolm 1 year ago

This seems straightforward enough. The key is to identify the two main purposes, which are clearly tracking service levels/time frames and moving the lines between stages. I'll make sure to select those two options.

Mable 1 year ago

I'm a little unsure about the "total number of assets moved" option. That doesn't seem directly related to the main purposes of the transfer order line tasks. I'll have to double-check my understanding on that.

Ivette 1 year ago

Okay, I've got this. The main purposes are to help track the movement of assets between stockrooms and to automate the process of moving the order lines through the different stages. I'm feeling confident about this one.

Freeman 1 year ago

Hmm, this one has me a bit confused. I'm not entirely sure about the difference between transfer order lines and transfer orders themselves. I'll have to think this through carefully.

Solange 1 year ago

I think the key here is to focus on the two main purposes of transfer order line tasks, which are to track service levels/time frames and to move the lines from one stage to another.

Maile 2 years ago

B and E are the obvious choices. Transfer order line tasks are all about moving those order lines through the process.

Josphine 2 years ago

I believe it also helps in tracking the total number of assets moved between stockrooms. So, options A and C seem to be the correct choices.

Terina 2 years ago

Haha, D made me laugh. Automating reordering? That's like asking your dog to do your taxes.

Simona 2 years ago

↳ replying to Terina

E) To move transfer orders from one stage to another

Loren 2 years ago

↳ replying to Terina

C) To help track the total number of assets moved from one stockroom to another

Herminia 2 years ago

↳ replying to Terina

B) To move transfer order lines from one stage to another

Ezekiel 2 years ago

↳ replying to Terina

A) To help track service levels and the time frame needed to complete a transfer order

Gladys 2 years ago

I agree with Heidy. It helps in monitoring the time frame needed to complete a transfer order and to move orders efficiently.

Rashad 2 years ago

D is just silly. Who would want to automate reordering of consumables? That's not what transfer order line tasks are for.

Heidy 2 years ago

I think the main purposes of transfer order line tasks are to track service levels and move orders between stages.

Teri 2 years ago

I think A and B are the best options. Tracking service levels and moving the order lines are the main purposes.

Frederick 2 years ago

↳ replying to Teri

It's important to track service levels and move order lines smoothly.

Noble 2 years ago

↳ replying to Teri

Yes, those are the key reasons for using transfer order line tasks.

Odette 2 years ago

↳ replying to Teri

Tracking service levels and moving order lines are crucial for efficiency.

Talia 2 years ago

↳ replying to Teri

I agree, A and B are the main purposes of transfer order line tasks.

Salley 2 years ago

B and E are the right answers. Transfer order line tasks help move the order lines from one stage to another.

Paris 2 years ago

↳ replying to Salley

C) To help track the total number of assets moved from one stockroom to another

Charlesetta 2 years ago

↳ replying to Salley

B) To move transfer order lines from one stage to another

Bev 2 years ago

↳ replying to Salley

A) To help track service levels and the time frame needed to complete a transfer order

ServiceNow CIS-HAM Exam - Topic 5 Question 51 Discussion