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ServiceNow Exam CIS-HAM Topic 12 Question 61 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 61
Topic #: 12
[All CIS-HAM Questions]

Any normalization that has occurred on a model can be reverted by using this feature.

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Suggested Answer: D

Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.

Normalization can be performed manually or automatically on models in the model catalog12.

If a model has been normalized, it will have a check mark in the Normalized column in the model list1.

To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.

The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.

The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13.Reference:Work with hardware normalization - ServiceNow - Now Support,Hardware Asset Management builds onCore Asset Management - ServiceNow,Automation Simplifies Hardware Asset Management - ServiceNow Blog,Product Documentation | ServiceNow


by Elenora at Jul 05, 2025, 04:43 AM

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Corazon
12 days ago
Hmm, I'm not sure. Normalizations are tricky, and I don't think they can just be reverted like that. Maybe it's A - Normalizations cannot be reverted.
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Christene
4 days ago
I think it's D) Revert Normalization UI Action.
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Ryann
26 days ago
C'mon, Revert Normalization UI Action? That's way too easy. I bet it's some hidden feature called the 'Undo Normalization Scheduled Job'.
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Lazaro
4 days ago
No way, I'm pretty sure it's the 'Revert Normalization UI Action'.
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Elliot
5 days ago
I think it's actually the 'Rollback Normalization Business Rule'.
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Janessa
30 days ago
I believe C) Undo Normalization Scheduled Job could also be a possible answer, as it implies undoing the normalization process.
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Olive
1 months ago
I think the answer is D. Revert Normalization UI Action. Seems like the most straightforward way to undo normalization.
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Louis
1 months ago
I'm not sure, but I think A) Normalizations cannot be reverted might be correct. It sounds logical to me.
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Marti
1 months ago
I agree with Bronwyn, because it makes sense to have a specific feature for reverting normalizations.
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Bronwyn
1 months ago
I think the answer is D) Revert Normalization UI Action.
upvoted 0 times
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