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ServiceNow CIS-HAM Exam - Topic 12 Question 61 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 61
Topic #: 12
[All CIS-HAM Questions]

Any normalization that has occurred on a model can be reverted by using this feature.

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Suggested Answer: D

Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.

Normalization can be performed manually or automatically on models in the model catalog12.

If a model has been normalized, it will have a check mark in the Normalized column in the model list1.

To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.

The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.

The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13.Reference:Work with hardware normalization - ServiceNow - Now Support,Hardware Asset Management builds onCore Asset Management - ServiceNow,Automation Simplifies Hardware Asset Management - ServiceNow Blog,Product Documentation | ServiceNow


by Elenora at Jul 05, 2025, 04:43 AM

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Delsie
3 months ago
Wait, are you sure about that? Sounds too good to be true.
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Gilberto
3 months ago
Totally agree, it's super handy!
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Gayla
3 months ago
I heard normalizations can be undone with the right feature.
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Van
3 months ago
I think it's the Rollback Normalization Business Rule that does it.
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Lynette
3 months ago
I thought once normalized, it was permanent.
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Verdell
4 months ago
I’m leaning towards option B, but I remember there being discussions about scheduled jobs too. It's hard to keep them straight!
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Antonio
4 months ago
I’m a bit confused; I thought there was a specific UI action for reverting normalizations, but I can't recall the exact name.
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Vicky
4 months ago
I feel like we practiced a question similar to this, and I think the rollback option was mentioned as a way to revert changes.
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Socorro
4 months ago
I think I remember something about normalization being a one-way process, but I'm not entirely sure if that's always the case.
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Allene
5 months ago
I'm a bit confused by this question. I know normalization is important, but I'm not familiar with any way to completely revert it. I'll have to make an educated guess on this one.
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Gregoria
5 months ago
Ah, I see. This is asking about a specific feature to undo normalization. I'll need to read the answer choices closely to find the right one.
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Stefania
5 months ago
Okay, let me break this down. The question says there's a feature that can revert any normalization, so I'm guessing one of the answer choices will mention that.
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Maile
5 months ago
Hmm, this is a tricky one. I'm not sure if normalization can actually be reverted. I'll have to think this through carefully.
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Reena
5 months ago
I'm pretty confident I know the answer to this one. Normalization is a common data processing technique, and there's usually a way to undo it.
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Judy
7 months ago
Haha, this question is a normalization nightmare! I'm going with B - Rollback Normalization Business Rule. Sounds like the kind of complicated solution they'd love to throw at us.
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Corazon
7 months ago
Hmm, I'm not sure. Normalizations are tricky, and I don't think they can just be reverted like that. Maybe it's A - Normalizations cannot be reverted.
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Tran
6 months ago
I believe it's C) Undo Normalization Scheduled Job.
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Christene
7 months ago
I think it's D) Revert Normalization UI Action.
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Ryann
8 months ago
C'mon, Revert Normalization UI Action? That's way too easy. I bet it's some hidden feature called the 'Undo Normalization Scheduled Job'.
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Lazaro
7 months ago
No way, I'm pretty sure it's the 'Revert Normalization UI Action'.
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Elliot
7 months ago
I think it's actually the 'Rollback Normalization Business Rule'.
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Janessa
8 months ago
I believe C) Undo Normalization Scheduled Job could also be a possible answer, as it implies undoing the normalization process.
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Olive
8 months ago
I think the answer is D. Revert Normalization UI Action. Seems like the most straightforward way to undo normalization.
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Joni
7 months ago
I'm not sure, but I think A) Normalizations cannot be reverted might be the correct answer.
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Horace
7 months ago
I think it's C) Undo Normalization Scheduled Job, that sounds like it would undo any normalization that has occurred.
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Farrah
7 months ago
I agree, D) Revert Normalization UI Action seems like the most logical choice.
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Louis
8 months ago
I'm not sure, but I think A) Normalizations cannot be reverted might be correct. It sounds logical to me.
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Marti
8 months ago
I agree with Bronwyn, because it makes sense to have a specific feature for reverting normalizations.
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Bronwyn
8 months ago
I think the answer is D) Revert Normalization UI Action.
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