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ServiceNow CIS-HAM Exam - Topic 11 Question 58 Discussion

What information should be tracked in an asset record? (Choose two.)
B) Financial information and D) Contractual information
A) Physical resources
C) Operational details
E) Logical relationships

ServiceNow CIS-HAM Exam - Topic 11 Question 58 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 58
Topic #: 11
[All CIS-HAM Questions]

What information should be tracked in an asset record? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, D

According to the ServiceNow Hardware Asset Management documentation, an asset record should track the following information:

Financial information: This includes the cost, depreciation, and residual value of the asset. This information helps to calculate the total cost of ownership (TCO) and return on investment (ROI) of the asset.

Contractual information: This includes the warranty, support, lease, and maintenance contracts associated with the asset. This information helps to manage the lifecycle of the asset and ensure compliance with the terms and conditions of the contracts.

Other information that can be tracked in an asset record are:

Physical resources: This includes the location, status, and condition of the asset. This information helps to monitor the inventory and availability of the asset.

Operational details: This includes the configuration, performance, and usage of the asset. This information helps to optimize the functionality and efficiency of the asset.

Logical relationships: This includes the dependencies, associations, and impacts of the asset. This information helps to understand the connections and interactions of the asset with other assets, services, and processes.


by Darrel at Apr 08, 2025, 01:20 AM

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Malcolm
9 months ago
Not sure about contractual info being essential. What do you think?
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Carmen
9 months ago
Physical resources are a must-have in asset records!
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Barbra
9 months ago
Wait, why would you track logical relationships? Seems unnecessary.
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Makeda
9 months ago
Definitely need to track financial information!
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Youlanda
9 months ago
I think operational details are crucial too.
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Brock
10 months ago
Logical relationships sound familiar, but I think they might be less critical than financial and operational details.
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Lauryn
10 months ago
I feel like contractual information might be relevant as well, but I can't recall if it was one of the top two we focused on.
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Vanna
10 months ago
I'm not entirely sure, but I think physical resources are important too. We had a practice question about that, right?
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Anastacia
10 months ago
I remember we discussed tracking financial information and operational details in our last review session. Those seem crucial for asset management.
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Ariel
11 months ago
Hmm, I'm not totally confident about this. I think physical resources and contractual information might be the way to go, but I'm not 100% sure.
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Reynalda
11 months ago
I've got this! Asset records need to track both the physical details of the asset as well as the financial information like cost and value. Those are the two I'll select.
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Tiffiny
11 months ago
I'm a bit unsure about this one. I know asset records contain a lot of different details, but I'm not sure which two are the best options here.
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Lai
11 months ago
Okay, let's see. Physical resources and financial information seem like obvious choices. I'll go with those two.
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Lashawn
11 months ago
Hmm, this looks like a tricky one. I'll need to think carefully about what information is typically tracked in an asset record.
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Yvonne
1 year ago
C and D, for sure. Operational details and contracts are like the bread and butter of asset tracking. The other options are just the cherry on top.
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Chantell
1 year ago
Logical relationships can also be helpful in understanding how assets are connected.
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Annita
1 year ago
Physical resources and financial information are important too, but operational details and contracts are crucial.
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Chantell
1 year ago
I agree, operational details and contractual information are essential for asset tracking.
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Serina
1 year ago
E is a must-have! Logical relationships between assets are key for efficient management. Though I suppose the finance team would argue B is more important. *chuckles*
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Izetta
1 year ago
Definitely need to track physical resources (A) and contractual information (D). Can't forget the legal stuff, you know?
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Edmond
1 year ago
C) Operational details
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Veronika
1 year ago
E) Logical relationships
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Rueben
1 year ago
Absolutely, those are essential to have in an asset record.
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Willard
1 year ago
D) Contractual information
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Fernanda
1 year ago
A) Physical resources
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Nguyet
1 year ago
I think options B and D are the correct answers. Tracking financial information and contractual details are crucial for managing assets.
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Goldie
1 year ago
Physical resources and operational details are important to track in an asset record as well.
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Sherell
1 year ago
I think operational details and logical relationships should also be tracked to have a comprehensive asset record.
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Roselle
1 year ago
I agree, tracking financial information and contractual details is essential for asset management.
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Derick
1 year ago
I would also add contractual information as it helps in ensuring compliance and managing risks.
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Ranee
1 year ago
I agree with Fatima. Those two are essential for managing assets effectively.
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Fatima
1 year ago
I think physical resources and operational details should be tracked.
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