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ServiceNow Exam CIS-HAM Topic 11 Question 49 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 49
Topic #: 11
[All CIS-HAM Questions]

What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)

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Suggested Answer: A, B, F

The CMDB Health Dashboard is a tool that monitors and reports the health of the Configuration Management Database (CMDB) data based on four key performance indicators (KPIs): completeness, compliance, correctness, and relationship accuracy12.

Completeness measures the percentage of configuration items (CIs) that have the required and recommended attributes populated12.

Compliance measures the percentage of CIs that adhere to predefined regulatory requirements, internal governance, and certificates12.

Correctness measures the percentage of CIs that pass the predefined data integrity rules, such as identification rules, orphan CI rules, and stale CI rules12.

Relationship accuracy measures the percentage of CIs that have the expected relationships with other CIs12.

The CMDB Health Dashboard focuses on the first three areas of data quality: completeness, compliance, and correctness12.These areas are also reflected in the overall CMDB health score, which is calculated as the weighted average of the three KPIs12.

The other options, configuration, conciseness, and conformity, are not the areas of data quality that the CMDB Health Dashboard focuses on12.

Configuration is the process of defining and managing the characteristics of CIs, such as their attributes, relationships, dependencies, and status3.

Conciseness is the quality of being clear and brief, without unnecessary words or details4.

Conformity is the quality of being consistent with a set of rules, standards, or expectations5.


by Minna at Sep 15, 2024, 08:04 PM

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Dorcas
10 months ago
Alright, let's see... Correctness, Completeness, and Conformity. Boom, nailed it! Although, I heard the dev team is working on a 'Chaos Compliance' feature. Apparently, it randomly rearranges your CMDB data just for fun.
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Rupert
10 months ago
Correctness, Completeness, and Configuration. That's the holy trinity of CMDB Health Dashboard. Compliance? Sounds like a lot of bureaucratic nonsense to me. I'll stick to the basics, thank you very much.
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Lucina
10 months ago
Okay, Correctness, Completeness, and Conformity. Wait, Conciseness? Is that like when the CMDB Health Dashboard only takes up a single pixel on the screen? Nah, that can't be right.
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Beata
9 months ago
E) Conformity
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Brande
9 months ago
B) Completeness
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Douglass
9 months ago
A) Correctness
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Queen
10 months ago
Hmm, let's see... Correctness, Completeness, and Configuration. Easy peasy. Although, I did hear a rumor that the developers secretly added a 'Clownfish Compliance' feature. But I'm not falling for that one!
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Marla
9 months ago
C) Configuration
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Lindsey
9 months ago
B) Completeness
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Cecil
9 months ago
A) Correctness
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Rodolfo
10 months ago
Ah, the old CMDB Health Dashboard question. Correctness, Completeness, and Configuration - that's the golden trio. Compliance and Conciseness? Nah, we don't need that fancy stuff, just give me the bare essentials.
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Johnetta
11 months ago
I'm pretty sure the CMDB Health Dashboard focuses on Correctness, Completeness, and Conformity. Conciseness? Really? Who cares about that in a configuration management database?
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Lizbeth
9 months ago
User4: Compliance is also important for ensuring data accuracy.
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Wilford
9 months ago
User3: I agree, those three areas are crucial for data quality.
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Maxima
10 months ago
Yeah, Conciseness doesn't seem as important in a CMDB.
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Amie
10 months ago
I think it focuses on Correctness, Completeness, and Conformity.
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Venita
11 months ago
I'm not sure about conciseness and conformity. I think compliance might be more important for our organization.
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Deeanna
11 months ago
I agree with Pa. Those three areas are crucial for maintaining data quality in the CMDB.
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Pa
11 months ago
I think the CMDB Health Dashboard focuses on correctness, completeness, and configuration.
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