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ServiceNow CIS-HAM Exam - Topic 10 Question 26 Discussion

When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
C) Your model form contains a good Model number, but a bad model Name and D) Something on your model form may be badly formatted and E) The content has not been downloaded from the Content Service
A) You have opted out of the Content Service
B) The content is not available from the Content Service

ServiceNow CIS-HAM Exam - Topic 10 Question 26 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 26
Topic #: 10
[All CIS-HAM Questions]

When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C, D, E

by Willodean at Dec 10, 2023, 09:26 PM

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Ona
6 months ago
Don’t forget about the need to download content from the service!
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Bernadine
7 months ago
I’ve seen cases where the model number was right but the name was wrong.
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Ettie
7 months ago
Wait, are you saying the content can just not be available? That seems odd.
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Maryrose
7 months ago
Totally agree, bad formatting on the model form can mess things up too.
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Margurite
7 months ago
I think opting out of the Content Service could definitely cause that.
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Arlean
8 months ago
I wonder if formatting issues on the model form could also be a factor. It sounds familiar, but I can't recall the details.
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Caprice
8 months ago
I feel like we had a practice question about model names and numbers being mismatched. That might be relevant here too.
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Glen
8 months ago
I’m not entirely sure, but I think if the content isn’t available from the Content Service, that could definitely result in a match not found.
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Chantell
8 months ago
I remember we discussed how opting out of the Content Service could lead to models not being matched. That seems like a possible cause.
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Ronny
8 months ago
I've seen this kind of problem before, so I think I know what to look for. Let me carefully consider each of the possible causes.
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Gail
8 months ago
Alright, time to put on my problem-solving hat. I'll read through the options and try to identify the key factors that could be causing the "Match Not Found" issue.
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Amie
8 months ago
Okay, let's see here. I think I have a good handle on the content service, so I'll try to apply that knowledge to this question.
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Talia
8 months ago
Hmm, this looks like a tricky one. I'll need to carefully consider the possible causes and choose the three most likely ones.
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Edna
8 months ago
Whoa, this is a tough one. I'm a bit confused about the different options, but I'll give it my best shot.
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Yvette
8 months ago
I'm a bit confused. Is Site Map also a possibility? I know that can be used to map out the structure of a website or app.
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Elizabeth
8 months ago
No problem, I've done this before. You just need to go to the worksheet tab, then look for the option to display formulas instead of values. Easy peasy!
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Shay
9 months ago
I remember learning about the /etc/nsswitch.conf file in class, but I'm drawing a blank on the exact keywords used for host name lookups. I'll have to carefully review the options and make an educated guess.
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