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ServiceNow CIS-FSM Exam - Topic 7 Question 51 Discussion

Posted by Alisha on May 27, 2026 at 01:49 PM

What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?

Suggested Answer: C

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17 comments · newest first
NY
Nydia 1 month ago
I feel like D) is just giving up on finding a solution.
BR
Brandee 1 month ago
Straight line estimates might not account for obstacles.
FE
Felicidad 2 months ago
Manual calculations can be time-consuming, though.
GR
Gracie 2 months ago
Pre-defined routes are reliable, especially in familiar areas.
DE
Deangelo 2 months ago
D) It cannot be estimated is a bit extreme.
RO
Rose 2 months ago
C) Straight line estimates seem too simplistic.
DI
Diane 2 months ago
I disagree, A) Manual calculations could work too.
OC
Ocie 3 months ago
I think B) Pre-defined routes is the best choice.
ES
Essie 3 months ago
C) Straight line estimates could work, but not very accurate!
FI
Filiberto 3 months ago
A) Manual calculations seems too outdated.
SH
Shakira 3 months ago
Wait, can you really estimate without Google Maps?
EL
Eloisa 3 months ago
Definitely agree with that!
CA
Carma 3 months ago
I think it's B) Pre-defined routes.
GO
Golda 4 months ago
I feel like if Google Maps isn't configured, it might be tough to estimate anything accurately, so maybe option D could be valid?
DO
Dorathy 4 months ago
Straight line estimates sound familiar, but I wonder if they really help in real-world scenarios.
LE
Leoma 4 months ago
I remember a practice question about using pre-defined routes, but I can't recall if they are always reliable.
RO
Robt 4 months ago
I think we might have discussed manual calculations in class, but I'm not entirely sure how accurate they would be compared to other methods.
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