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ServiceNow CIS-FSM Exam - Topic 7 Question 51 Discussion

What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?
C) Straight line estimates
A) Manual calculations
B) Pre-defined routes
D) It cannot be estimated

ServiceNow CIS-FSM Exam - Topic 7 Question 51 Discussion

Actual exam question for ServiceNow's CIS-FSM exam
Question #: 51
Topic #: 7
[All CIS-FSM Questions]

What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?

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Suggested Answer: C

by Alisha at May 27, 2026, 01:49 PM

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Felicidad
4 days ago
Manual calculations can be time-consuming, though.
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Gracie
9 days ago
Pre-defined routes are reliable, especially in familiar areas.
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Deangelo
15 days ago
D) It cannot be estimated is a bit extreme.
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Rose
20 days ago
C) Straight line estimates seem too simplistic.
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Diane
25 days ago
I disagree, A) Manual calculations could work too.
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Ocie
1 month ago
I think B) Pre-defined routes is the best choice.
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Essie
1 month ago
C) Straight line estimates could work, but not very accurate!
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Filiberto
1 month ago
A) Manual calculations seems too outdated.
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Shakira
2 months ago
Wait, can you really estimate without Google Maps?
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Eloisa
2 months ago
Definitely agree with that!
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Carma
2 months ago
I think it's B) Pre-defined routes.
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Golda
2 months ago
I feel like if Google Maps isn't configured, it might be tough to estimate anything accurately, so maybe option D could be valid?
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Dorathy
2 months ago
Straight line estimates sound familiar, but I wonder if they really help in real-world scenarios.
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Leoma
2 months ago
I remember a practice question about using pre-defined routes, but I can't recall if they are always reliable.
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Robt
3 months ago
I think we might have discussed manual calculations in class, but I'm not entirely sure how accurate they would be compared to other methods.
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