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ServiceNow CIS-FSM Exam - Topic 6 Question 52 Discussion

Posted by Rory on Jun 17, 2026 at 10:31 AM

What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?

Suggested Answer: A

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12 comments · newest first
AL
Alex 2 months ago
I agree with Vicki. The weights suggest a structured approach, so D) is likely right.
LA
Laticia 2 months ago
I feel confused about the options. But I lean towards C) Auto-assignment.
VI
Vicki 3 months ago
I think it's D) Workflow task assignment. Makes sense with the formula.
LO
Lorrine 3 months ago
Pretty sure it's not Manual task assignment.
TA
Tayna 3 months ago
I agree, it's all about the weights in that method.
QU
Quiana 3 months ago
Wait, is that really how they calculate it? Seems complicated!
JO
Johnetta 3 months ago
I thought it was for Auto-assignment, not sure now.
ED
Edward 3 months ago
That's definitely the formula for Workflow task assignment!
UL
Ulysses 4 months ago
I’m not confident, but I feel like this could be manual task assignment since it involves specific criteria ratings and weights.
LA
Laquanda 4 months ago
This calculation seems to align with the concept of workflow task assignment, but I could be mixing it up with auto-assignment.
BE
Bettina 4 months ago
I remember practicing a similar question about task assignment methods, but I can't recall the exact name. It might be related to how tasks are prioritized based on criteria weights.
EU
Eun 4 months ago
I think this formula looks familiar, but I'm not entirely sure which assignment method it corresponds to. It seems like it could relate to some kind of weighted scoring system.
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