ServiceNow CIS-FSM Exam - Topic 6 Question 52 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 52
Topic #: 6

What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?

ADynamic scheduling

BManual task assignment

CAuto-assignment

DWorkflow task assignment

Show Suggested Answer

Suggested Answer: A

by Rory at Jun 17, 2026, 10:31 AM

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Quiana

49 minutes ago

Wait, is that really how they calculate it? Seems complicated!

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Johnetta

5 days ago

I thought it was for Auto-assignment, not sure now.

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Edward

10 days ago

That's definitely the formula for Workflow task assignment!

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Ulysses

16 days ago

I’m not confident, but I feel like this could be manual task assignment since it involves specific criteria ratings and weights.

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Laquanda

21 days ago

This calculation seems to align with the concept of workflow task assignment, but I could be mixing it up with auto-assignment.

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Bettina

26 days ago

I remember practicing a similar question about task assignment methods, but I can't recall the exact name. It might be related to how tasks are prioritized based on criteria weights.

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Eun

1 month ago

I think this formula looks familiar, but I'm not entirely sure which assignment method it corresponds to. It seems like it could relate to some kind of weighted scoring system.

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