ServiceNow Exam CIS-FSM Topic 4 Question 31 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 31
Topic #: 4

What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?

AConstraints are overridden and the task is assigned

BThe task is returned to the pending dispatch state

CThe task is set to the unassigned state

DConstraints are presented to dispatcher for override confirmation

Show Suggested Answer

Suggested Answer: B

by Kristeen at Mar 22, 2025, 09:21 PM

Limited Time Offer

25%

Off

Get Premium CIS-FSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Ciara

1 days ago

Hmm, I'm a bit torn between B and C. But I think B makes more sense - the task should go back to pending dispatch if it can't be assigned right away. Keeps things organized.

upvoted 0 times

...

Charolette

3 days ago

I'm going with D. The dispatcher should have a chance to review the constraints and decide if they can be overridden. Gotta cover all the bases, you know?

upvoted 0 times

...