Where can you disable the accept or reject task option if business process dictates that field agents should not have the ability to accept or reject tasks?
I'm a little confused on this one. I know it's related to field service configuration, but I'm not sure if it's in the main business process, the dynamic scheduling, or some add-on. I'll need to carefully review each of those areas.
I've got a good feeling about this one. I think the answer is in the Field Service Properties section, where you can control various settings for field agents. I'll double-check that area first.
Okay, let's see. I'm pretty sure this has to do with the field service configuration, but I'm not sure if it's in the main business process settings or somewhere else. I'll need to review those areas closely.
Hmm, this seems like a tricky one. I'll need to think through the different configuration options carefully to figure out where to disable the accept/reject task functionality.
Chara
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