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ServiceNow Exam CIS-FSM Topic 1 Question 6 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam
Question #: 6
Topic #: 1
[All ServiceNow Certified Implementation Specialist - Field Service Management Questions]

What controls the visibility of the 'Optimize route' option in the more actions menu in the agent card on dispatcher workspace?

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Suggested Answer: A

by Freeman at Apr 10, 2024, 08:22 PM

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Andra
5 days ago
Ah, the old 'Optimize route' mystery. I bet the developers who came up with this question are just sitting back and chuckling, watching us all struggle. Gotta love these certification exams, am I right?
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Barbra
7 days ago
You know, I'm really torn on this one. I can see arguments for each of the options, to be honest. I guess I'll just have to think it through and make my best guess.
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Ryan
8 days ago
I'm feeling pretty confident that it's a system property. That just seems like the kind of thing that would be controlled at a system level, you know? But I'm open to being convinced otherwise.
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Cory
9 days ago
Ooh, I bet it's UI action! That would make the most sense to me. I mean, it's a UI element, so it stands to reason that the visibility would be controlled by a UI action, right?
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Micaela
11 days ago
Hmm, this is a tricky one. My money is on business rule. It just seems like the kind of thing that would be controlled by a business logic rule, you know?
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Hoa
13 days ago
I've seen this 'Optimize route' option before, but I'm not sure what controls its visibility. I'm leaning towards either client script or system property, but I'm open to hearing other perspectives.
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