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ServiceNow CIS-Discovery Exam - Topic 7 Question 86 Discussion
Topic #: 7
Which of the following related lists can assist with troubleshooting discovery from a discovery status?
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To troubleshoot discovery issues from a discovery status in ServiceNow, the following related lists can be particularly useful:
Discovery Log - Provides detailed logs of the discovery process, helping to identify errors or issues encountered during discovery.
ECC Queue - Shows the messages and data passed between the ServiceNow instance and the MID Server, offering insights into the communication and data exchange during discovery.
Devices - Lists the devices discovered in the process, allowing for a direct view of the results and any potential issues with specific devices.
The 'Running Processes' list is not typically used for troubleshooting discovery processes as it relates more to the operational aspects of the server or device rather than the discovery process itself. Reference = ServiceNow Discovery documentation, specifically the sections on Discovery troubleshooting and analysis, and the use of related lists for monitoring and troubleshooting purposes.
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