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ServiceNow CIS-Discovery Exam - Topic 7 Question 86 Discussion

Posted by Alexia on Aug 16, 2025 at 09:19 PM

Which of the following related lists can assist with troubleshooting discovery from a discovery status?

Choose 3 answers

Suggested Answer: A, C, D

To troubleshoot discovery issues from a discovery status in ServiceNow, the following related lists can be particularly useful:

Discovery Log - Provides detailed logs of the discovery process, helping to identify errors or issues encountered during discovery.

ECC Queue - Shows the messages and data passed between the ServiceNow instance and the MID Server, offering insights into the communication and data exchange during discovery.

Devices - Lists the devices discovered in the process, allowing for a direct view of the results and any potential issues with specific devices.

The 'Running Processes' list is not typically used for troubleshooting discovery processes as it relates more to the operational aspects of the server or device rather than the discovery process itself. Reference = ServiceNow Discovery documentation, specifically the sections on Discovery troubleshooting and analysis, and the use of related lists for monitoring and troubleshooting purposes.


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25 comments · newest first
MA
Marget 10 months ago
I agree, A and C are key, but D has its uses too!
MI
Micah 10 months ago
Wait, are you sure about B? Seems off.
NI
Nickolas 10 months ago
A and C are must-haves for troubleshooting.
WA
Walton 11 months ago
I thought D was important too?
ST
Stefania 11 months ago
Definitely A, B, and C!
DI
Dierdre 11 months ago
I’m a bit confused about the Devices list. I thought it was more about inventory rather than troubleshooting discovery.
LE
Lenita 12 months ago
I remember practicing a question similar to this, and I think the ECC Queue was one of the answers. It makes sense for troubleshooting.
OL
Olene 12 months ago
I'm not entirely sure about the Running Processes. I feel like it might be relevant, but I can't recall if it directly relates to discovery status.
MA
Marla 1 year ago
I think the Discovery Log is definitely one of the options we need to choose. It seems crucial for troubleshooting.
CA
Carmelina 1 year ago
I'm feeling pretty confident about this one. The Discovery Log, Running Processes, and Devices lists should provide the information needed to troubleshoot discovery status.
JA
Jacquline 1 year ago
Okay, let's see. I think the Discovery Log and Devices lists would be good options to check for troubleshooting. The ECC Queue might also be relevant.
GR
Gracie 1 year ago
Hmm, I'm a bit unsure about this one. I'll need to review my notes on discovery status and related lists that could help with troubleshooting.
AR
Ardella 1 year ago
This looks like a tricky question. I'll need to think carefully about the options and how they relate to troubleshooting discovery.
CH
Chauncey 1 year ago
You know what they say, 'If it ain't broke, don't fix it.' I'm picking A, C, and D to cover my bases.
SH
Shawnna 1 year ago
Hmm, tough choice. I'll go with A, C, and D. Can't go wrong with the classic Discovery Log!
MI
Miesha 10 months ago
↳ replying to Shawnna
C is definitely a must-have for the ECC Queue insights.
AL
Alica 10 months ago
↳ replying to Shawnna
I agree, A is essential for troubleshooting.
AD
Adolph 11 months ago
↳ replying to Shawnna
I think A, C, and D are solid picks!
OT
Otis 11 months ago
↳ replying to Shawnna
Don't forget about D, it’s crucial for device tracking!
DE
Denny 1 year ago
I'm not sure about C, but A and B seem like good options.
BU
Bulah 1 year ago
I'm going with B, C, and D. Running Processes could give you some clues about what's happening behind the scenes.
WE
Wenona 1 year ago
↳ replying to Bulah
I think you're on the right track with B, C, and D. Running Processes can definitely provide some insight.
MA
Martha 1 year ago
A, C, and D seem like the most relevant options for troubleshooting discovery status. The Discovery Log would definitely be useful.
TR
Truman 1 year ago
I agree with Essie, those lists can definitely help with troubleshooting.
ES
Essie 1 year ago
I think A, B, and C are the correct answers.
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