Which of the following choices explain differences between Service Mapping and Discovery? (Choose two.)
Discovery and Service Mapping are both products that help to identify and map the IT infrastructure and services in an organization. However, they have different approaches and objectives. Discovery uses IP address ranges as the starting point for finding devices and applications on the network, and then runs probes and sensors to collect information and classify them. Discovery focuses on inventory-related use-cases, such as asset management, configuration management, and compliance. Service Mapping uses entry points, such as URLs or host names, as the starting point for mapping business services and their dependencies. Service Mapping runs patterns, which are sequences of operations that follow the traffic connections between devices and applications, and then creates a service map that shows the logical and semantic relationships.Service Mapping focuses on service-related use-cases, such as service availability, impact analysis, and root cause analysis12.
1: ServiceNow Discovery Overview, page 9
2: ServiceNow Discovery Documentation, Service Mapping section
Which of the below choices are benefits of Tracked Configuration Files?
Which must be configured to allow a MID Server to access servers using WinRM?
Which selections are necessary to create a custom horizontal pattern to discover a computer operating system?
Which choice best describes how to use a Behavior for discovery?
A Behavior is a set of rules that determines which MID Servers launch which types of probes during a Discovery1.It can be assigned to a Discovery IP Range, which is a range of IP addresses that Discovery scans for CIs2.By using the Behavior drop-down menu on a Discovery IP Range, one can control how Discovery behaves for each IP address in that range3. The other options are not related to using a Behavior for discovery.The MID Server selection method on a Discovery Schedule is a way to specify which MID Servers are eligible to run Discovery for a given schedule4. The Behavior drop-down menu on a Discovery Status is a way to filter the Discovery Status records by the Behavior used. The Behavior checkbox on a CI is a way to indicate whether the CI was discovered using a Behavior or not.
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