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ServiceNow Exam CIS-Discovery Topic 7 Question 83 Discussion

Actual exam question for ServiceNow's CIS-Discovery exam
Question #: 83
Topic #: 7
[All CIS-Discovery Questions]

What are the main KPIs for CMDB Health scorecard?

Choose 3 answers

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Suggested Answer: A, B, C

The main Key Performance Indicators (KPIs) for the CMDB Health scorecard in ServiceNow include Correctness, Completeness, and Staleness. These KPIs are critical for assessing the overall health and quality of the CMDB. Correctness refers to the accuracy of the data in the CMDB, Completeness measures whether all required CI data is present, and Staleness indicates the freshness or timeliness of the CI data. Compliance and Duplicates, while important, are not considered main KPIs in the context of the CMDB Health scorecard. Reference = ServiceNow CMDB documentation and CMDB Health Dashboard user guide, focusing on the key performance indicators for CMDB health.


by Gwenn at Jul 10, 2025, 12:35 AM

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Rosenda
4 days ago
I believe Compliance should also be considered as a key KPI for CMDB Health scorecard.
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Margart
13 days ago
Haha, who needs a CMDB when you can just throw all your data in a spreadsheet? But for real, A, B, and D are the way to go.
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William
14 days ago
I agree with Misty, those are important factors for CMDB Health scorecard.
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Leonard
15 days ago
This is a tough one, but I think the right mix is B, C, and D. Completeness, staleness, and compliance - that's a winning combination!
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Rebeca
27 days ago
E is a sneaky one, but it's so important to keep an eye on duplicates. I'd go with A, B, and E.
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Lilli
9 days ago
I agree, duplicates can really mess up the data.
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Misty
1 months ago
I think the main KPIs are Correctness, Completeness, and Staleness.
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Lawrence
1 months ago
D is a must-have. Compliance is key for any CMDB, especially in regulated industries. A, B, and D for me.
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Lawrence
1 months ago
Definitely A, B, and C. I need my CMDB to be accurate, up-to-date, and comprehensive. Can't have any stale or duplicate data in there!
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Ashlyn
15 days ago
C) Staleness
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Gerald
22 days ago
B) Completeness
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Veronica
23 days ago
A) Correctness
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