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ServiceNow CIS-CSM Exam - Topic 6 Question 35 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 35
Topic #: 6
[All CIS-CSM Questions]

ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer's Twitter profile details?

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Suggested Answer: D

by Kimberlie at May 04, 2022, 05:46 PM

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Rueben
4 months ago
Wait, can we even store Twitter details in ServiceNow?
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Shantell
4 months ago
Not sure if Social Profile is really the right choice here...
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Teri
5 months ago
I thought it would be Account, but D makes more sense.
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Hector
5 months ago
Totally agree, Social Profile is the way to go!
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Charisse
5 months ago
D seems like the best fit for storing Twitter profiles.
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Lavonna
5 months ago
I don’t recall seeing anything about storing Twitter profiles in the Personnel File. That seems off.
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Darnell
5 months ago
I feel like the Account option could work too, but I’m leaning towards Social Profile since it specifically mentions social media.
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Otis
5 months ago
I'm not entirely sure, but I remember a practice question where we discussed how customer profiles are managed. Could it be the Consumer entity?
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Bernardine
5 months ago
I think the Social Profile entity might be the right choice since it sounds like it would store social media details.
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Amber
5 months ago
I'm a little unsure between C and D. They both mention something about the MCU selection, but D seems more specific about the criteria. I'll have to double-check the details to make the final call.
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Jacquelyne
5 months ago
Hmm, I'm a bit confused by the condition where the storeId doesn't match the itemId. I'll need to make sure I understand that part clearly before attempting to solve this.
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Reed
6 months ago
I think the answer is D. terraform apply is the command to create the resources described in the Terraform scripts.
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