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ServiceNow CIS-CSM Exam - Topic 6 Question 35 Discussion

ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer's Twitter profile details?
D) Social Profile
A) Account
B) Not supported
C) Consumer
E) Personnel File

ServiceNow CIS-CSM Exam - Topic 6 Question 35 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 35
Topic #: 6
[All CIS-CSM Questions]

ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer's Twitter profile details?

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Suggested Answer: D

by Kimberlie at May 04, 2022, 05:46 PM

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Rueben
10 months ago
Wait, can we even store Twitter details in ServiceNow?
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Shantell
10 months ago
Not sure if Social Profile is really the right choice here...
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Teri
11 months ago
I thought it would be Account, but D makes more sense.
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Hector
11 months ago
Totally agree, Social Profile is the way to go!
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Charisse
11 months ago
D seems like the best fit for storing Twitter profiles.
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Lavonna
11 months ago
I don’t recall seeing anything about storing Twitter profiles in the Personnel File. That seems off.
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Darnell
11 months ago
I feel like the Account option could work too, but I’m leaning towards Social Profile since it specifically mentions social media.
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Otis
11 months ago
I'm not entirely sure, but I remember a practice question where we discussed how customer profiles are managed. Could it be the Consumer entity?
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Bernardine
11 months ago
I think the Social Profile entity might be the right choice since it sounds like it would store social media details.
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Amber
11 months ago
I'm a little unsure between C and D. They both mention something about the MCU selection, but D seems more specific about the criteria. I'll have to double-check the details to make the final call.
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Jacquelyne
11 months ago
Hmm, I'm a bit confused by the condition where the storeId doesn't match the itemId. I'll need to make sure I understand that part clearly before attempting to solve this.
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Reed
12 months ago
I think the answer is D. terraform apply is the command to create the resources described in the Terraform scripts.
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