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ServiceNow CIS-CSM Exam - Topic 6 Question 23 Discussion

Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?(Choose two.)
B) Only applications that allow WebDAV connections can be integrated and C) The imported article will have the same category it had in the source knowledge base
A) Imported external articles appear as attachments in ServiceNow
D) SharePoint blocks this integration

ServiceNow CIS-CSM Exam - Topic 6 Question 23 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 23
Topic #: 6
[All CIS-CSM Questions]

Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?

(Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, C

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledgemanagement/concept/knowledge-external-content-integration.html

by Cecily at May 08, 2022, 04:57 AM

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Raylene
6 months ago
So, external articles just show up as attachments? That's interesting!
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Mozelle
7 months ago
I disagree with B, there are other ways to integrate too.
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Kallie
7 months ago
Wait, are you saying SharePoint blocks this? That sounds off.
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Caitlin
7 months ago
I think C is correct too, it keeps the original category.
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Sherita
7 months ago
A is definitely true, I've seen it happen.
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Willard
8 months ago
I don’t think SharePoint blocks integration, but I might be mixing it up with another platform.
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Marya
8 months ago
I’m a bit confused about the WebDAV requirement. I feel like it’s important, but I can’t recall the specifics.
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Matthew
8 months ago
I think I saw a practice question that mentioned categories being retained when importing articles. That could be true.
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Paulina
8 months ago
I remember something about external articles being imported, but I’m not sure if they show up as attachments or not.
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Helaine
8 months ago
Ah, I see now. The SCD Type 2 Loader is specifically for handling slowly changing dimensions, so it makes sense that it would use the business key to find row matches. Option A seems like the best choice.
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Alonso
8 months ago
Okay, let's see here. The key is to figure out what's causing the Accounts Payable Trial Balance to not balance. Checking the dates on the reports sounds like a good first step.
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Ngoc
9 months ago
Hmm, I'm a bit confused here. The question says the out.txt file doesn't exist, but the code is trying to write to it. I'll need to think through the potential errors that could occur.
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