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Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
Suggested Answer: B, C
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12 comments · newest first
RA
Raylene
11 months ago
So, external articles just show up as attachments? That's interesting!
MO
Mozelle
11 months ago
I disagree with B, there are other ways to integrate too.
KA
Kallie
11 months ago
Wait, are you saying SharePoint blocks this? That sounds off.
CA
Caitlin
12 months ago
I think C is correct too, it keeps the original category.
SH
Sherita
12 months ago
A is definitely true, I've seen it happen.
WI
Willard
1 year ago
I don’t think SharePoint blocks integration, but I might be mixing it up with another platform.
MA
Marya
1 year ago
I’m a bit confused about the WebDAV requirement. I feel like it’s important, but I can’t recall the specifics.
MA
Matthew
1 year ago
I think I saw a practice question that mentioned categories being retained when importing articles. That could be true.
PA
Paulina
1 year ago
I remember something about external articles being imported, but I’m not sure if they show up as attachments or not.
HE
Helaine
1 year ago
Ah, I see now. The SCD Type 2 Loader is specifically for handling slowly changing dimensions, so it makes sense that it would use the business key to find row matches. Option A seems like the best choice.
AL
Alonso
1 year ago
Okay, let's see here. The key is to figure out what's causing the Accounts Payable Trial Balance to not balance. Checking the dates on the reports sounds like a good first step.
NG
Ngoc
1 year ago
Hmm, I'm a bit confused here. The question says the out.txt file doesn't exist, but the code is trying to write to it. I'll need to think through the potential errors that could occur.