Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow Exam CIS-CSM Topic 5 Question 92 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 92
Topic #: 5
[All CIS-CSM Questions]

A customer service manager would like to limit the reading and creation of knowledge articles within a specific Knowledge Base to the Customer Support group only. Which features should be used to accomplish this? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

by Buddy at Apr 04, 2025, 10:04 AM

Limited Time Offer

25%

Off

Get Premium CIS-CSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Justine
21 days ago
A and D, all the way. Gotta keep those articles on lockdown, or the customers might start thinking they know stuff!
upvoted 0 times
...
Shanice
25 days ago
C and D, definitely. Hiding the knowledge base from the portal is a classic move. Sneaky, but effective!
upvoted 0 times
...
Chantell
29 days ago
I'm going with A and D. Sounds like the easiest way to control who can read and create articles. Don't want any leaks!
upvoted 0 times
Nidia
24 hours ago
A and D are the best options to limit access.
upvoted 0 times
...
...
Jesus
1 months ago
Hmm, B and C seem like they'd do the trick. Hide that knowledge base from everyone but the support crew!
upvoted 0 times
Laurel
2 days ago
D) Cannot Contribute user criteria
upvoted 0 times
...
Tyisha
9 days ago
C) Hide the Knowledge Base from the Knowledge Base Portal
upvoted 0 times
...
Janna
23 days ago
B) Whitelist all other groups from the Knowledge Base
upvoted 0 times
...
Yuki
1 months ago
A) Can Read user criteria
upvoted 0 times
...
...
Vicky
1 months ago
I'm not sure about B) Whitelist all other groups. It might give access to unintended users.
upvoted 0 times
...
Hailey
2 months ago
I agree with Mammie. Also, D) Cannot Contribute user criteria should be used to restrict creation.
upvoted 0 times
...
Twana
2 months ago
I think A and D are the way to go. Gotta keep that knowledge locked down, you know?
upvoted 0 times
Jamal
2 days ago
Definitely, it's important to limit access to certain groups to maintain the integrity of the information.
upvoted 0 times
...
Ulysses
3 days ago
That makes sense. We need to control who can access and contribute to the knowledge base.
upvoted 0 times
...
Izetta
21 days ago
D) Cannot Contribute user criteria
upvoted 0 times
...
Gilma
1 months ago
A) Can Read user criteria
upvoted 0 times
...
...
Mammie
2 months ago
I think A) Can Read user criteria should be used to limit access.
upvoted 0 times
...

Save Cancel