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With the Auto Close Resolved Cases flow enabled, and using its default settings, when will a reminder be sent to a non-responsive customer?
Suggested Answer: B
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12 comments · newest first
AV
Avery
12 months ago
I thought it was shorter, like 3 days.
LA
Lai
12 months ago
Totally agree, 5 days makes sense!
MI
Micaela
1 year ago
Wait, is it really 5 days? Seems long.
EL
Elvera
1 year ago
Definitely B! That's the standard.
EM
Emilio
1 year ago
It's after 5 days, right?
LA
Lai
1 year ago
I honestly can’t recall the exact timing. I thought it was 1 day, but that seems too quick now that I think about it.
JO
Josue
1 year ago
I’m leaning towards 7 days for the reminder. It seems like a longer wait makes sense for non-responses.
RA
Raymon
1 year ago
I remember practicing a similar question, and I think it was 3 days for the reminder. But I could be mixing it up.
CH
Cheryl
1 year ago
I think the reminder is sent after 5 days, but I’m not entirely sure. It feels like I read that somewhere.
CO
Cora
1 year ago
This seems straightforward enough. The solution says to use the default authentication settings, so I'm guessing that should meet the goal. I'll double-check the details, but I think I can answer this one confidently.
VE
Veronika
1 year ago
Ugh, I'm a bit confused on how to interpret this confusion matrix. I'll need to review my notes on performance metrics for classification models before attempting this.
MO
Mozell
1 year ago
Scheduling a report doesn't seem like the right way to handle a full data and attachment backup. I think I'll focus on the Apex class or Data Export job options.