Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-CSM Exam - Topic 4 Question 64 Discussion

By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)
C) Products Most Voted
A) Assets Most Voted
B) Publications Most Voted
D) Contacts
E) Contracts

ServiceNow CIS-CSM Exam - Topic 4 Question 64 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 64
Topic #: 4
[All CIS-CSM Questions]

By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C

by Detra at Mar 09, 2024, 03:14 AM

Limited Time Offer

25%

Off

Get Premium CIS-CSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Lisha
9 months ago
I thought they could see Contracts too, but maybe not?
upvoted 0 times
...
Lino
10 months ago
Yep, definitely Assets and Contacts!
upvoted 0 times
...
Raymon
10 months ago
Wait, are you sure about Publications? Seems off.
upvoted 0 times
...
Yoko
10 months ago
Totally agree, that’s what I remember too!
upvoted 0 times
...
Ashanti
10 months ago
Customers can see Assets, Publications, and Contacts.
upvoted 0 times
...
Sylvia
11 months ago
I’m a bit confused; I thought Contracts were visible, but now I’m second-guessing myself.
upvoted 0 times
...
Gilbert
11 months ago
I practiced a similar question, and I feel like Products might be one of the answers too.
upvoted 0 times
...
Flo
11 months ago
I remember something about Assets being visible, but I can't recall if Publications are included.
upvoted 0 times
...
Jamal
11 months ago
I think customers can see Contacts, but I'm not sure about the other two options.
upvoted 0 times
...
Theodora
11 months ago
I feel pretty confident about this one. Based on my experience with customer service portals, I think the most likely options are Contacts, Products Most Voted, and Contracts. I'll select those and move on.
upvoted 0 times
...
Nieves
11 months ago
I'm a bit confused by this question. The options don't seem to be directly related to the customer service portal. I'll need to think carefully about what kind of information customers would typically be able to access.
upvoted 0 times
...
Tamera
11 months ago
Okay, I've got a strategy for this. I'll focus on the options that seem most likely to be visible to customers, like contacts and products. I'll double-check my answers to make sure I've chosen the right three.
upvoted 0 times
...
Von
11 months ago
Hmm, this is a tricky one. I'm not entirely sure what the "customer (sn_customerservice.customer) role" means, so I'll need to think about that. I'll try to eliminate any options that don't seem relevant for a customer service portal.
upvoted 0 times
...
Altha
11 months ago
This question seems straightforward, but I want to make sure I understand the context correctly. I'll read through the options carefully and think about what a customer service portal would typically display.
upvoted 0 times
...
Myong
11 months ago
This seems like a straightforward Incoterms question. The supplier is responsible for delivering the goods to the buyer's premises and handling customs clearance, so I think the answer is DDP.
upvoted 0 times
...
Jeannetta
11 months ago
Okay, let me think this through. The Replication-Target (RCU) and Open Target (TAR) options seem like the most likely bi-directional choices based on the information provided.
upvoted 0 times
...
Troy
12 months ago
This is a tricky one, lots of good options. I think I'll go with Leads and Click-Through-Rate - those will give us a good sense of how the campaign is driving engagement and potential conversions.
upvoted 0 times
...
Ilona
12 months ago
Hmm, this looks like a tricky one. I'll need to think carefully about the different configuration objects in Cisco Unified Contact Center Express and which one can have skills assigned to it.
upvoted 0 times
...
Melissa
1 year ago
Wait, they're not letting customers see what's 'Most Voted'? Talk about disenfranchisement! I bet the real answer is 'All of the above, and the kitchen sink.'
upvoted 0 times
...
Luann
1 year ago
Ah, the age-old dilemma: Assets, Publications, or Products? I'll go with D, Contacts, and E, Contracts. Gotta keep those business connections strong, you know?
upvoted 0 times
Lisbeth
1 year ago
Assets, Publications, and Products are also important, but Contacts and Contracts are essential.
upvoted 0 times
...
Rozella
1 year ago
I agree, those are key elements for the customer service portal.
upvoted 0 times
...
Samuel
1 year ago
E, Contracts, is crucial for maintaining business relationships.
upvoted 0 times
...
Selma
1 year ago
I think D, Contacts, is definitely important for customer service.
upvoted 0 times
...
...
Cortney
1 year ago
This is a tricky one. I'm going to go with B, Publications Most Voted, D, Contacts, and E, Contracts. Hopefully, that's the right combination!
upvoted 0 times
Raelene
1 year ago
I'm going with A, Assets Most Voted, D, Contacts, and E, Contracts.
upvoted 0 times
...
Daisy
1 year ago
I believe it's B, Publications Most Voted, D, Contacts, and E, Contracts.
upvoted 0 times
...
Lezlie
1 year ago
I think it's A, Assets Most Voted, C, Products Most Voted, and E, Contracts.
upvoted 0 times
...
...
Melinda
1 year ago
I'm leaning towards A, Assets Most Voted, and C, Products Most Voted. Those sound like features a customer would want to access on the portal.
upvoted 0 times
Ezekiel
1 year ago
I agree, having access to contacts would definitely be helpful for customers.
upvoted 0 times
...
Rolande
1 year ago
I think D, Contacts, would also be important for customers to see.
upvoted 0 times
...
...
Thurman
1 year ago
Hmm, the customer service portal seems to have a lot of options. I'm guessing the correct answer is D, Contacts, and E, Contracts. Those seem like the most logical choices for a customer role.
upvoted 0 times
...
Narcisa
1 year ago
I'm not sure, but I think it's Assets Most Voted, Contacts, and Products Most Voted that customers can see on the portal.
upvoted 0 times
...
Myra
1 year ago
I believe it's Contacts, Contracts, and Publications Most Voted that customers can see by default.
upvoted 0 times
...
Audry
1 year ago
I think customers with the customer role can see Contacts, Contracts, and Products Most Voted.
upvoted 0 times
...

Save Cancel