ServiceNow Exam CIS-CSM Topic 4 Question 64 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 64
Topic #: 4

By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)

AAssets Most Voted

BPublications Most Voted

CProducts Most Voted

DContacts

EContracts

Show Suggested Answer

Suggested Answer: C

by Detra at Mar 09, 2024, 03:14 AM

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Melinda

4 days ago

I'm leaning towards A, Assets Most Voted, and C, Products Most Voted. Those sound like features a customer would want to access on the portal.

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Thurman

6 days ago

Hmm, the customer service portal seems to have a lot of options. I'm guessing the correct answer is D, Contacts, and E, Contracts. Those seem like the most logical choices for a customer role.

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Narcisa

7 days ago

I'm not sure, but I think it's Assets Most Voted, Contacts, and Products Most Voted that customers can see on the portal.

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Myra

10 days ago

I believe it's Contacts, Contracts, and Publications Most Voted that customers can see by default.

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Audry

14 days ago

I think customers with the customer role can see Contacts, Contracts, and Products Most Voted.

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