ServiceNow Exam CIS-CSM Topic 4 Question 64 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 64
Topic #: 4

By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)

AAssets Most Voted

BPublications Most Voted

CProducts Most Voted

DContacts

EContracts

Show Suggested Answer

Suggested Answer: C

by Detra at Mar 09, 2024, 03:14 AM

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Melissa

2 months ago

Wait, they're not letting customers see what's 'Most Voted'? Talk about disenfranchisement! I bet the real answer is 'All of the above, and the kitchen sink.'

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Luann

2 months ago

Ah, the age-old dilemma: Assets, Publications, or Products? I'll go with D, Contacts, and E, Contracts. Gotta keep those business connections strong, you know?

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Lisbeth

4 days ago

Assets, Publications, and Products are also important, but Contacts and Contracts are essential.

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Rozella

5 days ago

I agree, those are key elements for the customer service portal.

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Samuel

12 days ago

E, Contracts, is crucial for maintaining business relationships.

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Selma

15 days ago

I think D, Contacts, is definitely important for customer service.

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Cortney

2 months ago

This is a tricky one. I'm going to go with B, Publications Most Voted, D, Contacts, and E, Contracts. Hopefully, that's the right combination!

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Raelene

1 months ago

I'm going with A, Assets Most Voted, D, Contacts, and E, Contracts.

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Daisy

2 months ago

I believe it's B, Publications Most Voted, D, Contacts, and E, Contracts.

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Lezlie

2 months ago

I think it's A, Assets Most Voted, C, Products Most Voted, and E, Contracts.

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Melinda

3 months ago

I'm leaning towards A, Assets Most Voted, and C, Products Most Voted. Those sound like features a customer would want to access on the portal.

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Ezekiel

2 months ago

I agree, having access to contacts would definitely be helpful for customers.

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Rolande

2 months ago

I think D, Contacts, would also be important for customers to see.

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Thurman

3 months ago

Hmm, the customer service portal seems to have a lot of options. I'm guessing the correct answer is D, Contacts, and E, Contracts. Those seem like the most logical choices for a customer role.

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