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ServiceNow CIS-CSM Exam - Topic 4 Question 36 Discussion

Which one is NOT a dependency for the Customer Service Plugin?
D) Communities
A) Task Activities
B) Skills Management
C) Openframe

ServiceNow CIS-CSM Exam - Topic 4 Question 36 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 36
Topic #: 4
[All CIS-CSM Questions]

Which one is NOT a dependency for the Customer Service Plugin?

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Suggested Answer: D

by Lizette at May 09, 2022, 10:18 AM

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Essie
7 months ago
Really? I didn't know Openframe was out of the picture.
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Raul
7 months ago
Definitely not Task Activities, those are essential.
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Terry
8 months ago
Wait, are you sure? I thought Communities were optional too.
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Jesusita
8 months ago
Yeah, I agree with that!
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Lauran
8 months ago
I think it's Openframe that's not a dependency.
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Della
8 months ago
I’m leaning towards Openframe being the answer, but I remember some discussions about it being related to other plugins.
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Sheridan
8 months ago
Communities might not be a dependency, but I can't recall the exact details. This is tricky!
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Brandon
8 months ago
I feel like we practiced a question similar to this, and I want to say that Task Activities are essential for the plugin.
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Teddy
8 months ago
I think I remember that Skills Management is definitely a dependency, but I'm not sure about Openframe.
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Johnna
8 months ago
I'm a bit confused by this question. There are a few different security standards that could potentially apply, like workstation security or facility access controls. I'll have to review my notes to make sure I understand which one is the best fit for this scenario.
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Shawnta
8 months ago
Hmm, I'm a bit confused by the different options here. I'll need to review the concepts of products, price books, and price dimensions to make sure I'm selecting the right solution.
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Honey
9 months ago
I'm a little confused by the wording of the question. Is it asking which three would have a debit balance, or which three are recorded as debits? I want to make sure I understand before I start selecting answers.
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