ServiceNow Exam CIS-CSM Topic 3 Question 84 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 84
Topic #: 3

[All CIS-CSM Questions]

Which of the following statements is correct when the 'Contact Local Time' field is enabled in a case form?

AThe field is not based of the customers profile time zone

BThe field is active in the base form

CThe field is always based on the system time zone

DAgents can use the field to identify if it is the right time to contact customer

Show Suggested Answer

Suggested Answer: A, B, E, F

by Hortencia at Oct 20, 2024, 03:27 AM

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8 days ago

I'm not sure, but I think it might be C.

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9 days ago

I agree with Crista, because agents can use the field to determine the right time to contact the customer.

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11 days ago

I think the correct statement is D.

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