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Which of the following are benefits that may be gained from using communities?
Choose 3 answers
Suggested Answer: D
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29 comments · newest first
AN
Antonette
11 months ago
D seems a bit off to me, not sure about that one.
TR
Trinidad
11 months ago
Totally agree with B and C!
JE
Jesusita
11 months ago
Really? Can communities actually reduce support costs?
VI
Virgie
12 months ago
I think E is a big one too!
VI
Vicente
12 months ago
Definitely A, B, and C!
SH
Sheron
1 year ago
I feel like increasing marketing effectiveness is a strong contender, but I’m not confident about the third choice.
SO
Sommer
1 year ago
I’m torn between product feedback and marketing effectiveness. They both seem relevant, but I can't recall which one is more emphasized.
MI
Miriam
1 year ago
I remember practicing a question like this! Engagement with customers seems really important, maybe that’s one of the answers.
CE
Celestina
1 year ago
I think reducing support costs is definitely one of the benefits, but I'm not sure about the other two.
DE
Delsie
1 year ago
Wait, is "reduce cost per sales" really a benefit of using communities? I'm not sure about that one. Let me re-read the options and make sure I'm selecting the best 3.
TU
Tula
1 year ago
Okay, I've got this. Reducing support costs, engaging with customers, and getting product feedback - those are the key benefits that communities can provide. I'm confident in those choices.
TH
Thaddeus
1 year ago
Hmm, I'm a bit unsure about this one. The options seem to cover a range of potential benefits, but I'll need to think through which 3 are the most important ones.
RO
Rozella
1 year ago
This looks like a straightforward question about the benefits of using online communities. I'll carefully read through the options and select the 3 that seem most relevant.
EL
Elli
1 year ago
A is a good one too. Support costs can be lowered when the community helps each other out. That's a win-win for the business and customers.
GE
Gertude
1 year ago
C) Get product feedback
CA
Catherin
1 year ago
B) Engagement with Customers
DO
Douglass
1 year ago
A) Reduce support costs
JO
Josue
2 years ago
Haha, I wonder if the exam proctors are members of an exclusive community themselves. Gotta love those insider perks!
ST
Stephaine
1 year ago
C) Get product feedback
SH
Shawnee
1 year ago
B) Engagement with Customers
LA
Lauran
1 year ago
A) Reduce support costs
LU
Lucia
2 years ago
I'm surprised D isn't one of the correct answers. Reducing the cost per sales is a huge benefit of leveraging a community.
FR
Francene
1 year ago
C) Get product feedback
CH
Chi
1 year ago
B) Engagement with Customers
GE
Gerry
1 year ago
A) Reduce support costs
JO
Joseph
2 years ago
I believe D and E are also important benefits. Communities can help reduce cost per sales and increase marketing effectiveness.
RE
Ressie
2 years ago
I agree with Leigha. Communities can help reduce support costs, engage with customers, and get product feedback.
RO
Rosio
2 years ago
I definitely agree with B, C, and E. Building a strong community can be a game-changer for customer engagement, product improvement, and marketing effectiveness.
LE
Leigha
2 years ago
I think A, B, and C are the benefits of using communities.