ServiceNow Exam CIS-CSM Topic 3 Question 79 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 79
Topic #: 3

[All CIS-CSM Questions]

Which of the following are benefits that may be gained from using communities?

Choose 3 answers

AReduce support costs

BEngagement with Customers

CGet product feedback

DReduce cost per sales

EIncrease marketing effectiveness

Show Suggested Answer

Suggested Answer: D

by Starr at Sep 16, 2024, 03:39 AM

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Lucia

2 days ago

I'm surprised D isn't one of the correct answers. Reducing the cost per sales is a huge benefit of leveraging a community.

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Joseph

2 days ago

I believe D and E are also important benefits. Communities can help reduce cost per sales and increase marketing effectiveness.

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Ressie

6 days ago

I agree with Leigha. Communities can help reduce support costs, engage with customers, and get product feedback.

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Rosio

6 days ago

I definitely agree with B, C, and E. Building a strong community can be a game-changer for customer engagement, product improvement, and marketing effectiveness.

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Leigha

10 days ago

I think A, B, and C are the benefits of using communities.

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