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ServiceNow Exam CIS-CSM Topic 3 Question 79 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 79
Topic #: 3
[All CIS-CSM Questions]

Which of the following are benefits that may be gained from using communities?

Choose 3 answers

Show Suggested Answer Hide Answer
Suggested Answer: D

by Starr at Sep 16, 2024, 03:39 AM

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Elli
3 months ago
A is a good one too. Support costs can be lowered when the community helps each other out. That's a win-win for the business and customers.
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Gertude
2 months ago
C) Get product feedback
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Catherin
2 months ago
B) Engagement with Customers
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Douglass
2 months ago
A) Reduce support costs
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Josue
4 months ago
Haha, I wonder if the exam proctors are members of an exclusive community themselves. Gotta love those insider perks!
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Stephaine
3 months ago
C) Get product feedback
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Shawnee
3 months ago
B) Engagement with Customers
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Lauran
3 months ago
A) Reduce support costs
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Lucia
4 months ago
I'm surprised D isn't one of the correct answers. Reducing the cost per sales is a huge benefit of leveraging a community.
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Francene
3 months ago
C) Get product feedback
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Chi
3 months ago
B) Engagement with Customers
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Gerry
3 months ago
A) Reduce support costs
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Joseph
4 months ago
I believe D and E are also important benefits. Communities can help reduce cost per sales and increase marketing effectiveness.
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Ressie
4 months ago
I agree with Leigha. Communities can help reduce support costs, engage with customers, and get product feedback.
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Rosio
4 months ago
I definitely agree with B, C, and E. Building a strong community can be a game-changer for customer engagement, product improvement, and marketing effectiveness.
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Leigha
4 months ago
I think A, B, and C are the benefits of using communities.
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