ServiceNow CIS-CSM Exam - Topic 3 Question 63 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 63
Topic #: 3

[All CIS-CSM Questions]

Out-of-the-box. cases are automatically closed after how many days?

A3 days

B5 days

C10 days

DCases are not automatically closed by default

Show Suggested Answer

Suggested Answer: C

by Daron at Feb 07, 2024, 09:24 AM

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Nohemi

6 months ago

I thought it was 3 days, this is news to me!

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Sabine

7 months ago

Nope, definitely 10 days.

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Lisbeth

7 months ago

Wait, are you sure it's not 5 days?

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Son

7 months ago

Totally agree, 10 days is the standard.

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Cheryl

7 months ago

It's 10 days for automatic closure.

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Marva

8 months ago

I vaguely remember that it’s 10 days for automatic closure, but I could be confusing it with another system.

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Mitzie

8 months ago

I thought cases were not automatically closed by default, but I might be mixing it up with another topic.

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Leonora

8 months ago

I practiced a similar question, and I feel like the answer was 5 days, but I'm not entirely sure.

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Linsey

8 months ago

I think I remember something about cases being closed after a certain number of days, but I can't recall if it's 5 or 10.

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Cecily

8 months ago

Okay, I know I've seen this setting before. I think it's 10 days, but I'll review my notes to confirm.

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Cassandra

8 months ago

Hmm, I'm not totally confident on this one. I'll have to think it through carefully.

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Weldon

8 months ago

I'm pretty sure it's 5 days, but I'll double-check the documentation just to be sure.

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Magnolia

8 months ago

Cases aren't automatically closed by default? That's good to know, I'll make a note of that.

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Helaine

8 months ago

This question seems straightforward, just need to identify the two correct service integrations from the options provided.

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Celestine

8 months ago

Hmm, I'm a bit unsure about the BPEL process and composite sensors parts. I'll need to review those SCA concepts to make sure I understand how to test them.

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Lavonda

9 months ago

Hmm, I'm a bit unsure about this one. Let me think it through carefully - I want to make sure I don't miss anything.

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Veronica

1 year ago

Automatic case closure? Sounds like a great way to annoy your users. They'll be like, 'Wait, my case just disappeared!'

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Cordell

1 year ago

Automatically closed cases? What is this, a game of 'Guess the Number'? I'll need to consult the ServiceNow admin to be sure.

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Izetta

1 year ago

Wait, cases aren't automatically closed by default? That's news to me! I better double-check the documentation.

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Gracia

11 months ago

D) Cases are not automatically closed by default

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Shizue

11 months ago

C) 10 days

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Emiko

12 months ago

B) 5 days

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Lucy

12 months ago

A) 3 days

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Yuki

1 year ago

Hmm, I thought it was 10 days. Maybe I'm confusing it with a different ITSM tool.

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Carrol

12 months ago

User 4: I'm pretty sure it's not 10 days.

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Talia

12 months ago

User 3: Maybe it's 3 days then.

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Carissa

12 months ago

User 2: I believe cases are not automatically closed by default.

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Marjory

1 year ago

User 1: I think it's 5 days.

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Carli

1 year ago

I'm not sure, but I think it's D) Cases are not automatically closed by default.

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Edgar

1 year ago

I'm pretty sure it's 5 days, that's the standard timeframe I've seen in other ServiceNow instances.

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Merilyn

1 year ago

Yeah, I've seen that in other instances as well.

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Rosalind

1 year ago

I think it's 5 days too, that seems to be the standard timeframe.

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Maxima

1 year ago

I agree with Justa. Cases are not automatically closed.

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Justa

1 year ago

I think it's D) Cases are not automatically closed by default.

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