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ServiceNow CIS-CSM Exam - Topic 3 Question 106 Discussion

Posted by Jillian on Apr 09, 2026 at 11:43 PM

Which roles are responsible for maintaining account team membership? (Choose two.)

Suggested Answer: C, D

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21 comments · newest first
HE
Herman 2 months ago
I agree with Nakisha, A and C are key.
JU
Jutta 2 months ago
A and C cover the admin roles well.
CH
Cherrie 2 months ago
D should be included, but not B.
EL
Elouise 2 months ago
A is definitely one. C seems right too.
FR
Franklyn 2 months ago
I feel B and D make more sense.
NA
Nakisha 3 months ago
I think A and C are correct.
QU
Queen 3 months ago
I agree with A and D, they oversee everything.
HY
Hyman 3 months ago
I’m leaning towards A and C. Admins have control.
LA
Lauran 3 months ago
D makes sense, they manage the team.
KE
Keva 3 months ago
A is definitely one, but C seems more relevant.
XU
Xuan 3 months ago
I feel B is also important for cases.
EM
Emerson 4 months ago
I think A and D are the right choices.
KA
Kassandra 4 months ago
I agree, A and C make the most sense!
MI
Micaela 4 months ago
Wait, are you telling me the System Admin handles this?
CA
Carmelina 4 months ago
B and D are also involved, right?
BE
Beata 6 months ago
Definitely A, but I'm not so sure about C.
JU
Julene 6 months ago
I think it's A and C.
ED
Edna 6 months ago
I’m leaning towards the Customer Admin and the System Administrator, but I’m not completely confident about the second choice.
BR
Brandon 6 months ago
I feel like the Customer Case Manager might have some responsibilities here, but I can't recall if they handle team membership specifically.
YO
Youlanda 7 months ago
I remember practicing a question similar to this, and I think the Customer Service Manager was mentioned as a key role.
WE
Wei 7 months ago
I think the Customer Admin is definitely one of the roles, but I'm not sure about the second one. Maybe the System Administrator?
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