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Which Flow Designer flow can be used to automatically close resolved cases if customers do not respond within a specified time?
Suggested Answer: B
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34 comments · newest first
GE
Genevive
11 months ago
D sounds too vague to me.
CL
Clay
11 months ago
C is the one that makes the most sense.
EV
Eve
11 months ago
Wait, is there really a flow for this?
NI
Nickie
12 months ago
I disagree, B seems more fitting.
GO
Goldie
12 months ago
I think it's definitely option A.
NA
Natalya
1 year ago
D seems like it could work, but I’m uncertain if it’s the best choice for the scenario described.
LA
Lashawn
1 year ago
C sounds familiar, but I’m not confident it relates to the automatic closure based on customer response time.
LA
Lauryn
1 year ago
I remember practicing a similar question, and I feel like B was a strong contender, but I can't recall the exact details.
FR
Frank
1 year ago
I think the answer might be A, but I'm not entirely sure if it specifically mentions the time aspect.
HY
Hyman
1 year ago
The "Resolved to Close State" option seems a bit too generic, so I'm not sure that's the right answer here.
HO
Honey
1 year ago
I'm leaning towards the "Move Resolved Cases to Closed" option, but I want to double-check the details of each choice.
TO
Tonette
1 year ago
The "Auto Close Resolved Cases Most Voted" option sounds promising, but I'm not confident that's the correct answer.
JA
Jackie
1 year ago
Hmm, I'm not entirely sure about this one. I'll need to think it through carefully before answering.
DE
Derrick
1 year ago
This seems like a straightforward question. I think the "Close Cases in Resolved state" option is the most likely answer.
HE
Herman
2 years ago
Option A, Close Cases in Resolved state. Efficient and to the point, just like my sense of humor. *cricket chirps*
TY
Tyisha
2 years ago
I'm feeling a bit resolved to go with option C, Resolved to Close State. Has a nice ring to it, don't you think?
CA
Carla
2 years ago
I agree, Resolved to Close State does have a nice ring to it.
IS
Isadora
2 years ago
I think option C sounds like a good choice.
LI
Lizette
2 years ago
D all the way, baby! Move Resolved Cases to Closed. It's like taking out the trash, just gotta get it done.
SU
Susana
2 years ago
Option B, Auto Close Resolved Cases Most Voted? Sounds like a popularity contest to me, not very efficient.
SH
Shelton
2 years ago
Hmm, I'm leaning towards option A, Close Cases in Resolved state. Straight to the point, no fuss.
MA
Marshall
2 years ago
I think option C could also work well.
DO
Dortha
2 years ago
I'm not sure, option B might be more efficient.
JO
Jolene
2 years ago
I agree, it seems like the most straightforward option.
DO
Doyle
2 years ago
Yeah, it seems like the most efficient option.
MI
Mi
2 years ago
I think option A is the best choice too.
VE
Venita
2 years ago
I think option A is the best choice.
AL
Alverta
2 years ago
I think C) Resolved to Close State might be the correct answer, as it specifically mentions moving from resolved to closed state.
JE
Jesus
2 years ago
I'm not sure, but I think it could also be D) Move Resolved Cases to Closed.
VE
Verona
2 years ago
I agree with Annett, because it makes sense to close cases that are already resolved.
SE
Serita
2 years ago
I think option D is the way to go, Move Resolved Cases to Closed. Seems like the most straightforward approach to me.
RO
Rozella
2 years ago
I think so too, let's go with Move Resolved Cases to Closed.
CO
Colette
2 years ago
I agree, option D seems like the most logical choice.
AN
Annett
2 years ago
I think the answer is A) Close Cases in Resolved state.