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The default configuration automatically closes resolved Cases after how many days?
Suggested Answer: D
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28 comments · newest first
FR
Franklyn
11 months ago
5 days seems too quick for resolved cases, right?
NO
Novella
11 months ago
Wait, are you sure it’s not just left open?
FR
Francine
11 months ago
Definitely not 3 days, that's too short.
WE
Wei
12 months ago
I thought it was 10 days, but I guess not.
DE
Deeanna
12 months ago
It's 5 days by default!
MA
Maryann
1 year ago
I definitely recall that it’s not 10 days, but I can't remember if it’s 5 or 3. This is tricky!
LE
Leota
1 year ago
I want to say it's 3 days, but I could be mixing it up with another setting we covered.
CL
Clarinda
1 year ago
I practiced a similar question, and I feel like the answer was that cases aren't closed automatically by default.
LI
Lizbeth
1 year ago
I think I remember something about cases being closed automatically, but I'm not sure if it's 5 or 10 days.
WI
Wilbert
1 year ago
Ah, 3 days - that makes sense for the default closure. I'll mark that down as my answer.
MI
Mitsue
1 year ago
10 days seems like a long time to leave a resolved case open. I'm going to go with the 5 days option.
IR
Irving
1 year ago
Cases aren't automatically closed by default? That's interesting, I'll make a note of that.
LI
Lisandra
1 year ago
Hmm, I'm a bit confused on this one. I know cases are automatically closed, but I can't recall the exact number of days. Let me think this through.
CH
Cherilyn
1 year ago
I'm pretty sure the default is 5 days, but I'll double-check the options just to be sure.
LU
Luisa
1 year ago
10 days? That seems way too long. My instinct says it's 5 days, but I'll verify that before submitting my answer.
DO
Dorthy
1 year ago
Wait, cases aren't auDorthyatically closed by default? I thought that was the standard approach. Guess I need to review my Salesforce configurations.
KA
Kandis
1 year ago
Yeah, it's always good to review and make sure everything is set up the way you want.
MA
Maryann
1 year ago
Oh, I see. I'll have to check my settings then.
SH
Shaunna
1 year ago
No, cases are not automatically closed by default. You might need to adjust your Salesforce configurations.
NA
Nathan
1 year ago
I thought cases were automatically closed after a certain number of days.
CR
Cristy
2 years ago
I'm pretty sure it's 3 days, but I'll double-check the documentation just to be sure.
DE
Deangelo
1 year ago
Oh, good to know. Thanks for checking!
SH
Shanda
1 year ago
It's actually 5 days according to the default configuration.
RO
Rosann
1 year ago
Let me know what you find in the documentation.
LA
Lashandra
1 year ago
I think it's 3 days too.
CE
Celeste
2 years ago
I'm not sure, but I think it's D) 10 days. Maybe the system closes them after 10 days of resolution.
JE
Jerlene
2 years ago
I agree with Marvel, I don't remember any default setting for closing Cases automatically.
MA
Marvel
2 years ago
I think it's B) Cases are not automatically closed by default.