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ServiceNow CIS-CSM Exam - Topic 2 Question 83 Discussion

Posted by Tracey on Sep 17, 2024 at 01:20 AM

When are any changes to the platform considered a customization?

Suggested Answer: D

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35 comments · newest first
TE
Teri 11 months ago
Custom apps definitely fall under C, no doubt!
VA
Valda 11 months ago
I think D makes the most sense for business needs.
NO
Norah 11 months ago
Wait, are we sure about that? Seems too broad.
OR
Orville 12 months ago
Totally agree, option B is spot on!
LE
Leonardo 12 months ago
Customizations happen when built-in tools can't meet needs.
AS
Asha 1 year ago
I practiced a question like this, and I think C is more about custom apps rather than general customizations.
JO
Johnathon 1 year ago
I'm not entirely sure, but I feel like A could be a possibility if it involves multiple phases.
BE
Benton 1 year ago
I remember something about business demands leading to custom solutions, which might relate to D.
JO
Joanna 1 year ago
I think customization happens when built-in tools can't meet specific needs, so maybe B is right?
FE
Felix 1 year ago
I'm pretty confident I know the answer to this. Customizations are anything that goes beyond the standard platform functionality, regardless of how they're implemented.
AM
Ammie 1 year ago
Okay, I think I've got this. The key is whether the changes require custom development or can be done through the built-in tools. I'll focus on that distinction in my answer.
CA
Catalina 1 year ago
Hmm, I'm a bit confused on this one. I'll need to review the definitions of customization versus configuration to make sure I understand the distinction.
BU
Buddy 1 year ago
This seems like a tricky question. I'll need to think carefully about the differences between customizations and built-in platform features.
PH
Phung 2 years ago
Haha, this is a tricky one. I bet the developers had a field day coming up with these answer choices!
RE
Rebbecca 2 years ago
↳ replying to Phung
C) When they are solely implemented for a custom application
CH
Cherry 2 years ago
↳ replying to Phung
B) If they are NOT applied through the usage of built-in tools on the Now Platform
AN
Antonio 2 years ago
↳ replying to Phung
A) When they require an implementation spread across all project phases
TA
Tatum 2 years ago
I'm going with C. If it's a custom application, then any changes made to it are considered customizations, right?
AN
Annelle 2 years ago
↳ replying to Tatum
C) When they are solely implemented for a custom application
AN
Annamaria 2 years ago
↳ replying to Tatum
B) If they are NOT applied through the usage of built-in tools on the Now Platform
CA
Cary 2 years ago
↳ replying to Tatum
A) When they require an implementation spread across all project phases
DE
Desmond 2 years ago
I believe changes are considered a customization when there are business demands for custom functionality that is not offered out-of-the-box.
SI
Simona 2 years ago
I agree with Vallie. If the changes are not applied through built-in tools, then it's definitely a customization.
MA
Marnie 2 years ago
D, definitely. Anything that isn't part of the standard offering is a customization, no matter how it's implemented.
VA
Vallie 2 years ago
I think changes are considered a customization when they require an implementation spread across all project phases.
MA
Marvel 2 years ago
Hmm, I'm torn between A and D. I guess it depends on how extensive the changes are, but D seems like the more general answer.
AD
Adelina 2 years ago
↳ replying to Marvel
I agree with Adelina, business demands for custom functionality that is not offered out-of-the-box make changes customization.
KE
Kenneth 2 years ago
↳ replying to Marvel
I see your point, but I believe any changes that are not offered out-of-the-box are considered customization.
SA
Sabine 2 years ago
↳ replying to Marvel
I think changes are considered customization when they are solely implemented for a custom application.
RA
Ranee 2 years ago
B seems like the right choice to me. If the changes are not made through the built-in tools, then they are considered customizations.
FE
Felix 2 years ago
I think the correct answer is D. Any changes that are made to meet specific business needs that are not offered out-of-the-box are considered customizations.
HE
Hershel 2 years ago
↳ replying to Felix
D) When there are business demands for custom functionality that is not offered out-of-the-box
SC
Scot 2 years ago
↳ replying to Felix
C) When they are solely implemented for a custom application
CE
Cecil 2 years ago
↳ replying to Felix
B) If they are NOT applied through the usage of built-in tools on the Now Platform
JE
Jeannine 2 years ago
↳ replying to Felix
A) When they require an implementation spread across all project phases
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