ServiceNow CIS-CSM Exam - Topic 2 Question 83 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 83
Topic #: 2

[All CIS-CSM Questions]

When are any changes to the platform considered a customization?

AWhen they require an implementation spread across all project phases

BIf they are NOT applied through the usage of built-in tools on the Now Platform

CWhen they are solely implemented for a custom application

DWhen there are business demands for custom functionality that is not offered out-of-the-box

Show Suggested Answer

Suggested Answer: D

by Tracey at Sep 17, 2024, 01:20 AM

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Teri

5 months ago

Custom apps definitely fall under C, no doubt!

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Valda

5 months ago

I think D makes the most sense for business needs.

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Norah

5 months ago

Wait, are we sure about that? Seems too broad.

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Orville

6 months ago

Totally agree, option B is spot on!

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Leonardo

6 months ago

Customizations happen when built-in tools can't meet needs.

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Asha

6 months ago

I practiced a question like this, and I think C is more about custom apps rather than general customizations.

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Johnathon

6 months ago

I'm not entirely sure, but I feel like A could be a possibility if it involves multiple phases.

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Benton

6 months ago

I remember something about business demands leading to custom solutions, which might relate to D.

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Joanna

7 months ago

I think customization happens when built-in tools can't meet specific needs, so maybe B is right?

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Felix

7 months ago

I'm pretty confident I know the answer to this. Customizations are anything that goes beyond the standard platform functionality, regardless of how they're implemented.

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Ammie

7 months ago

Okay, I think I've got this. The key is whether the changes require custom development or can be done through the built-in tools. I'll focus on that distinction in my answer.

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Catalina

7 months ago

Hmm, I'm a bit confused on this one. I'll need to review the definitions of customization versus configuration to make sure I understand the distinction.

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Buddy

7 months ago

This seems like a tricky question. I'll need to think carefully about the differences between customizations and built-in platform features.

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Phung

2 years ago

Haha, this is a tricky one. I bet the developers had a field day coming up with these answer choices!

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Rebbecca

1 year ago

C) When they are solely implemented for a custom application

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Cherry

1 year ago

B) If they are NOT applied through the usage of built-in tools on the Now Platform

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Antonio

2 years ago

A) When they require an implementation spread across all project phases

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Tatum

2 years ago

I'm going with C. If it's a custom application, then any changes made to it are considered customizations, right?

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Annelle

1 year ago

C) When they are solely implemented for a custom application

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Annamaria

1 year ago

B) If they are NOT applied through the usage of built-in tools on the Now Platform

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Cary

2 years ago

A) When they require an implementation spread across all project phases

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Desmond

2 years ago

I believe changes are considered a customization when there are business demands for custom functionality that is not offered out-of-the-box.

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Simona

2 years ago

I agree with Vallie. If the changes are not applied through built-in tools, then it's definitely a customization.

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Marnie

2 years ago

D, definitely. Anything that isn't part of the standard offering is a customization, no matter how it's implemented.

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Vallie

2 years ago

I think changes are considered a customization when they require an implementation spread across all project phases.

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Marvel

2 years ago

Hmm, I'm torn between A and D. I guess it depends on how extensive the changes are, but D seems like the more general answer.

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Adelina

2 years ago

I agree with Adelina, business demands for custom functionality that is not offered out-of-the-box make changes customization.

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Kenneth

2 years ago

I see your point, but I believe any changes that are not offered out-of-the-box are considered customization.

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Sabine

2 years ago

I think changes are considered customization when they are solely implemented for a custom application.

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Ranee

2 years ago

B seems like the right choice to me. If the changes are not made through the built-in tools, then they are considered customizations.

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Felix

2 years ago

I think the correct answer is D. Any changes that are made to meet specific business needs that are not offered out-of-the-box are considered customizations.

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