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When the channel field on a case form is set to Social where are details of the social media conversations related to the case stored?
Suggested Answer: C
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4 comments · newest first
JU
Jules
I’m leaning towards Social Logs, but I also recall something about Work notes being relevant in similar questions.
CH
Chun
5 days ago
I feel like the answer is Social Channels, but I could be mixing it up with something else we studied.
EL
Elliot
10 days ago
I remember practicing a question about social media interactions, and I think it mentioned Social Profiles as a possible option.
EM
Emile
15 days ago
I think the details might be stored in Social Logs, but I'm not entirely sure. It could also be Social Channels.