ServiceNow CIS-CSM Exam - Topic 2 Question 110 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 110
Topic #: 2

What is the specific type of catalog item called that allows users to create any type of task, such as cases, from the Service Catalog?

ACatalog item

BService Catalog Request

CRequest Item

DRecord Producer

Show Suggested Answer

Suggested Answer: D

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/concept/c_RecordProducer.html

by Colton at Jun 17, 2026, 07:17 PM

Limited Time Offer

25%

Off

Get Premium CIS-CSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Phillip

48 minutes ago

Definitely Record Producer, no doubt about it.

upvoted 0 times

...

Jamal

5 days ago

I thought it was a Service Catalog Request?

upvoted 0 times

...

Chana

10 days ago

It's called a Record Producer!

upvoted 0 times

...

Lorean

16 days ago

I’m leaning towards D) Record Producer, but I’m a bit confused about the terminology. I hope I remember it correctly!

upvoted 0 times

...

Antione

21 days ago

I feel like I’ve seen a question like this before, and I think it was about how users can submit requests. Could it be B) Service Catalog Request?

upvoted 0 times

...

Bernardine

26 days ago

I remember discussing the differences between catalog items and record producers, but I can't recall which one allows for creating tasks like cases.

upvoted 0 times

...

Audra

1 month ago

I think the answer might be D) Record Producer, but I'm not completely sure. It sounds familiar from our last practice session.

upvoted 0 times

...