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ServiceNow CIS-CSM Exam - Topic 2 Question 110 Discussion

Posted by Colton on Jun 17, 2026 at 07:17 PM

What is the specific type of catalog item called that allows users to create any type of task, such as cases, from the Service Catalog?

Suggested Answer: D

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/concept/c_RecordProducer.html


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12 comments · newest first
RO
Ronnie 2 months ago
I agree with Leanora. Record Producers create tasks effectively.
IR
Iraida 2 months ago
I feel unsure about this one. Maybe B) Service Catalog Request?
LE
Leanora 3 months ago
I think it's D) Record Producer.
KI
Kimbery 3 months ago
Yeah, I agree, Record Producer is the right term!
ST
Stephanie 3 months ago
Wait, are you sure? I thought it was something else.
PH
Phillip 3 months ago
Definitely Record Producer, no doubt about it.
JA
Jamal 3 months ago
I thought it was a Service Catalog Request?
CH
Chana 3 months ago
It's called a Record Producer!
LO
Lorean 4 months ago
I’m leaning towards D) Record Producer, but I’m a bit confused about the terminology. I hope I remember it correctly!
AN
Antione 4 months ago
I feel like I’ve seen a question like this before, and I think it was about how users can submit requests. Could it be B) Service Catalog Request?
BE
Bernardine 4 months ago
I remember discussing the differences between catalog items and record producers, but I can't recall which one allows for creating tasks like cases.
AU
Audra 4 months ago
I think the answer might be D) Record Producer, but I'm not completely sure. It sounds familiar from our last practice session.
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