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ServiceNow CIS-CSM Exam - Topic 1 Question 20 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 20
Topic #: 1

[All CIS-CSM Questions]

What are the characteristics of Knowledge Categories?

AShareable across KBs: Yes ; Multi-Level: No

BShareable across KBs: No ; Multi-Level: Yes

CShareable across KBs: No ; Multi-Level: No

DShareable across KBs: Yes ; Multi-Level: Yes

Show Suggested Answer

Suggested Answer: B

by Leonora at May 05, 2022, 03:58 AM

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Rebbecca

10 months ago

Not convinced that all categories are shareable across KBs.

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Annabelle

10 months ago

Just to clarify, knowledge categories can be shareable, right?

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Shaquana

11 months ago

Wait, are we sure about that? Multi-level seems tricky.

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Mattie

11 months ago

Totally agree, D makes the most sense!

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Nicolette

11 months ago

I think option D is the most accurate.

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Thaddeus

11 months ago

I remember discussing how multi-level categories can help in organizing knowledge better, so I lean towards option B, but I'm not entirely confident.

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Merilyn

11 months ago

I vaguely recall that some categories are not shareable. Maybe option C is correct? I need to double-check my notes on this.

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Luisa

11 months ago

I feel like option D makes the most sense since it allows for both sharing and multi-level organization. But I could be mixing it up with another topic.

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Ollie

11 months ago

I think Knowledge Categories can be shareable across KBs, but I'm not sure if they can be multi-level. I remember practicing a question similar to this.

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Margot

11 months ago

I'm a little confused by this question. There are a few different elements that could provide context, like the strategy and vision, or the stakeholder needs. I'll have to think it through step-by-step to make sure I select the right one.

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Gracia

11 months ago

Based on the options, it seems like allowing port 2003 for the AoA packets might be the way to go. That would enable the data flow between the appliances.

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Rosamond

12 months ago

Okay, let me think this through step-by-step. I need to find the "Title ID" field in the PivotTable Field list, drag it to the Filters area, and then select the "CO20" item from the filter dropdown. I'll double-check the instructions to make sure I have the right approach.

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