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ServiceNow CIS-CSM Exam - Topic 1 Question 20 Discussion

Posted by Leonora on May 05, 2022 at 03:58 AM

What are the characteristics of Knowledge Categories?

Suggested Answer: B

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12 comments · newest first
RE
Rebbecca 12 months ago
Not convinced that all categories are shareable across KBs.
AN
Annabelle 12 months ago
Just to clarify, knowledge categories can be shareable, right?
SH
Shaquana 1 year ago
Wait, are we sure about that? Multi-level seems tricky.
MA
Mattie 1 year ago
Totally agree, D makes the most sense!
NI
Nicolette 1 year ago
I think option D is the most accurate.
TH
Thaddeus 1 year ago
I remember discussing how multi-level categories can help in organizing knowledge better, so I lean towards option B, but I'm not entirely confident.
ME
Merilyn 1 year ago
I vaguely recall that some categories are not shareable. Maybe option C is correct? I need to double-check my notes on this.
LU
Luisa 1 year ago
I feel like option D makes the most sense since it allows for both sharing and multi-level organization. But I could be mixing it up with another topic.
OL
Ollie 1 year ago
I think Knowledge Categories can be shareable across KBs, but I'm not sure if they can be multi-level. I remember practicing a question similar to this.
MA
Margot 1 year ago
I'm a little confused by this question. There are a few different elements that could provide context, like the strategy and vision, or the stakeholder needs. I'll have to think it through step-by-step to make sure I select the right one.
GR
Gracia 1 year ago
Based on the options, it seems like allowing port 2003 for the AoA packets might be the way to go. That would enable the data flow between the appliances.
RO
Rosamond 1 year ago
Okay, let me think this through step-by-step. I need to find the "Title ID" field in the PivotTable Field list, drag it to the Filters area, and then select the "CO20" item from the filter dropdown. I'll double-check the instructions to make sure I have the right approach.
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