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ServiceNow CAD Exam - Topic 6 Question 113 Discussion

A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?
D) Performance Analytics
A) Scheduled Reports, a custom snapshot table, and a Projection report
B) Scheduled Reports and Excel
C) Key Performance Indicators
E) Scheduled Reports a custom snapshot table and a Trend report

ServiceNow CAD Exam - Topic 6 Question 113 Discussion

Actual exam question for ServiceNow's CAD exam
Question #: 113
Topic #: 6
[All CAD Questions]

A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

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Suggested Answer: D

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Alyce
3 days ago
I’m a bit confused about the difference between Key Performance Indicators and Performance Analytics. Would KPIs be enough for this situation?
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Clemencia
8 days ago
I remember practicing with Scheduled Reports, but I feel like we also need a way to visualize the data, like a Trend report.
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Shoshana
13 days ago
I think the manager needs something that can show trends over time, so maybe Performance Analytics? But I'm not entirely sure.
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