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ServiceNow CAD Exam Questions
- Topic 1: Designing and Creating an Application: This section of the exam measures the skills of Application Developers in determining whether an application is suitable for the ServiceNow platform. It covers designing and implementing data models, creating modules, and using application scope to ensure proper isolation and functionality of application artifacts.
- Topic 2: Application User Interface: This section evaluates the expertise of UI Designers in creating, designing, and customizing forms for applications. It includes adding or removing fields from forms and tables, writing and debugging client-side and server-side scripts, and using Record Producers as user interfaces for applications.
- Topic 3: Security and Restricting Access: This domain tests the knowledge of Security Administrators in restricting access to applications and modules. It focuses on creating, testing, and debugging Access Controls manually or automatically, scripting security with GlideSystem methods, and using application scope to protect application artifacts.
- Topic 4: Application Automation: This section measures the skills of Workflow Developers in automating applications using tools like Workflow and Flow Designer. It also covers creating application properties, events, scheduled script executions, and script includes, as well as sending emails and designing homepages and reports.
- Topic 5: Working with External Data: This part assesses the abilities of Integration Specialists in importing data from external sources such as CSV or Excel files. It also includes integrating external data sources using REST APIs while testing and debugging these integrations to ensure seamless data exchange.
- Topic 6: Managing Applications: This domain evaluates the expertise of Release Managers in downloading, installing, and managing applications. It includes using Delegated Development for source code management and reviews, as well as leveraging ServiceNow Git integration to handle source code effectively.
Free ServiceNow CAD Exam Actual Questions
Note: Premium Questions for CAD were last updated On May. 30, 2026 (see below)
Which path would you take to access the table configuration page from a form?
What is a workflow context?
A workflow is a tool that allows you to automate processes on the ServiceNow platform. A workflow consists of activities and transitions that define the logic and flow of the process. A workflow context is an instance of a workflow that is generated from a workflow version, executes activities, and follows transitions. A workflow context is associated with a specific record on a table and tracks the state and progress of the workflow. You can view and manage the workflow contexts from the Workflow Contexts module or the Workflow Contexts related list on a record.
The other options are not valid definitions of a workflow context. A checked out workflow is a workflow that is being edited by a user and has not been published yet. The table and conditions for a workflow are the criteria that determine when a workflow should run on a record. The business reason or process for a workflow is the purpose and function of the workflow.
[Workflow overview]
[Workflow context]
An administrator creates "customer_table_adminH and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
Which one of the following is a benefit of creating an Application Properties page for each application you develop?
Creating an Application Properties page in ServiceNow provides a centralized location where developers or administrators can configure settings that influence the behavior of an application. This approach offers several benefits:
Dynamic Configuration: By exposing certain parameters through an Application Properties page, administrators can adjust the application's behavior in response to changing requirements or environments without altering the underlying code or application artifacts.
Simplified Maintenance: Having a dedicated properties page reduces the need for direct modifications to scripts or configurations, thereby minimizing the risk of introducing errors. It also streamlines the process of updating settings, as changes can be made through the user interface.
Enhanced Flexibility: Developers can design applications with configurable options, allowing for greater adaptability across different
What happens to the List view when a new field is added to an existing table?
In ServiceNow, when a new field is added to an existing table, it is not automatically included in any existing List views. List views are predefined configurations that determine which fields are displayed when viewing records in a list format. To display the new field in a List view, you must manually modify the List layout to include the field.
Steps to Add a New Field to a List View:
Navigate to the List Layout Configuration:
Go to the table's list view.
Right-click on the header row (where the column titles are displayed).
Select 'Configure' and then 'List Layout.'
Add the New Field:
In the List Layout configuration, you'll see two columns: 'Available' and 'Selected.'
Locate your new field in the 'Available' column.
Use the arrow buttons to move the new field to the 'Selected' column, placing it in the desired order.
Save the Configuration:
Click 'Save' or 'OK' to apply the changes.
The new field will now appear in the List view as configured.
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