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ServiceNow CAD Exam - Topic 4 Question 61 Discussion

Posted by Roxane on Dec 09, 2023 at 03:16 AM

a. To replace outdated, inadequate, custom business applications and processes

b. To extend service delivery and management to all enterprise departments

c. To allow users full access to all ServiceNow tables, records, and fields

d. To extend the value of ServiceNow

Suggested Answer: D

The correct combination of statements is a, b, and d. These are possible reasons to build custom applications on ServiceNow:

To replace outdated, inadequate, custom business applications and processes. Building custom applications on ServiceNow can help digitize and automate manual or legacy processes that are not covered by existing ServiceNow solutions. This can improve efficiency, data quality, user experience, and innovation.

To extend service delivery and management to all enterprise departments. Building custom applications on ServiceNow can help provide consistent and scalable services across different functions and teams in the organization. This can enhance collaboration, visibility, productivity, and customer satisfaction.

To extend the value of ServiceNow. Building custom applications on ServiceNow can help leverage the capabilities and benefits of the Now Platform, such as low-code development tools, workflow automation engine, AI-powered insights, security operations, etc. This can increase agility, resilience, performance, and value.

The statement c is not a valid reason to build custom applications on ServiceNow:

To allow users full access to all ServiceNow tables, records, and fields. Building custom applications on ServiceNow does not imply granting users full access to all data and objects in ServiceNow. Access control rules still apply to custom applications and their components to ensure security and compliance. Reference:Build Custom Apps in ServiceNow -- eBook


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18 comments · newest first
VE
Veronica 11 months ago
I think all four options are important, though.
FL
Fletcher 11 months ago
Extending the value of ServiceNow is a smart move!
RH
Rhea 11 months ago
Wait, full access to all tables? That sounds risky.
NA
Nana 12 months ago
I agree, extending service delivery is crucial.
EV
Evangelina 12 months ago
Definitely need to replace those outdated apps!
MI
Mike 1 year ago
I practiced a similar question where we had to choose the most comprehensive answer, and I think including all four options makes sense for a complete strategy.
KE
Kenia 1 year ago
I feel like option d is about maximizing ServiceNow's potential, which might relate to the other points, but I'm a bit confused about the best combination.
TH
Thaddeus 1 year ago
I think extending service delivery to all departments is important, but I can't recall if that alone justifies including all the options.
AS
Ashlee 1 year ago
I remember we discussed how replacing outdated applications is crucial for efficiency, but I'm not sure if all options are necessary for that.
DA
Dahlia 1 year ago
No problem, I've got this. The objectives are clear, and the options are straightforward. I'm confident I can identify the best solution for this scenario.
DE
Desire 1 year ago
Whoa, this is a tricky one. I'm going to have to reread the question a few times and really think through the implications of each option. Gotta be careful here.
VA
Vanna 1 year ago
Okay, I've got this. The key is to focus on the specific objectives listed and match them up with the options. I think I can narrow it down to the correct answer.
MI
Micaela 1 year ago
Hmm, I'm a bit unsure about this one. The objectives seem to overlap, so I'll need to really analyze each option to determine the best fit.
MA
Matthew 1 year ago
This looks like a straightforward multiple-choice question. I'll carefully read through the options and think about which ones best match the given objectives.
SO
Son 1 year ago
Okay, I think I've got this. The key is to match the RP address of 2001:DB8:FEED::7 with the appropriate multicast address range. Let me work through the options carefully.
AR
Arlie 1 year ago
Okay, let me think this through. I believe we need a field for the mobile number, and a field for the country code or locale code. The question mentions "automatically refreshed segments", so the country/locale field would likely need to be a Locale type to enable that functionality.
KR
Kristin 1 year ago
Wait, is there a compilation error? I feel like I might have missed something about how the `pair` is being used.
KI
Kimberlie 1 year ago
This reminds me of a similar question we practiced. If I recall correctly, it was about accessing data in different scopes.
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