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ServiceNow CAD Exam - Topic 3 Question 112 Discussion

Which objects can be used in Inbound Action scripts?
B) current and email
A) current and previous
C) current and event
D) current and producer

ServiceNow CAD Exam - Topic 3 Question 112 Discussion

Actual exam question for ServiceNow's CAD exam
Question #: 112
Topic #: 3
[All CAD Questions]

Which objects can be used in Inbound Action scripts?

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Suggested Answer: B

Inbound Action scripts are server-side scripts that run when an email is received by the system. They can use the current object to access the record that is created or updated by the email, and the email object to access the properties and methods of the email message. The previous and event objects are not available in Inbound Action scripts. The producer object is only available in Record Producer scripts, which are used to create records from a service catalog item.


Inbound Action scripts

[Record Producer scripts]

by Aja at Jul 01, 2026, 10:16 AM

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Amber
48 minutes ago
Wait, can you really use current and event? That seems off.
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Inocencia
5 days ago
I think B) current and email makes more sense.
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Aleisha
10 days ago
A) current and previous is correct!
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Renea
16 days ago
I'm leaning towards D) current and producer, but I don't have a strong memory of that topic. It’s confusing!
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Gussie
21 days ago
I feel like we discussed current and event in one of the practice questions, so could it be C)?
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Britt
26 days ago
I remember something about inbound actions, but I can't recall if email is included. Maybe it's B) current and email?
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Maxima
1 month ago
I think the answer might be A) current and previous, but I'm not completely sure. We practiced something similar in class.
upvoted 0 times
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