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ServiceNow CAD Exam - Topic 2 Question 90 Discussion

Posted by Catarina on Feb 06, 2025 at 10:01 PM

Which items are valid UI Action types in ServiceNow?

Choose 3 answers

Suggested Answer: A, B, D

In ServiceNow, UI Actions are elements such as buttons, links, and context menu items that allow users to perform actions on records or lists. The three valid UI Action types are:

1. List Banner Button (Option A)

Description: A button that appears in the list view header, allowing users to trigger an action affecting multiple records at once.

Example: A 'Bulk Approve' button that processes selected records.

2. Form Button (Option B)

Description: A button that appears on a form, allowing users to trigger actions related to the current record.

Example: A 'Submit for Approval' button on an incident form.

3. Record Navigation Button (Option D)

Description: A button that helps users navigate between related records.

Example: A 'Go to Parent Record' button that redirects users to a linked record.

Incorrect Options:

Form Choice (Option C):

Not a UI Action type. Choices are typically used in choice fields (dropdowns) rather than UI actions.

List Choice (Option E):

Not a valid UI Action type. Similar to 'Form Choice,' it pertains to field options rather than UI elements.

Workflow Action (Option F):

Workflows are process automation tools, not UI Actions. They are not directly related to buttons or links that users interact with.


For more details, see the official ServiceNow documentation on UI Actions.

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33 comments · newest first
AV
Avery 11 months ago
I agree with A, B, and D! Those are the classics!
WA
Walton 11 months ago
Wait, are you telling me Workflow Action isn't a UI Action type?
YO
Yolande 11 months ago
A and B for sure, but E? Not so sure about that one.
KA
Karrie 12 months ago
I thought C was a thing too, but I guess not.
DE
Denna 12 months ago
Definitely A, B, and D are valid UI Action types!
AL
Alpha 1 year ago
I’m pretty confident that "Form Choice" isn’t a valid UI Action type, but I need to double-check my notes on this.
AN
Annamae 1 year ago
I feel like "Record Navigation Button" could be a valid option, but I might be mixing it up with something else.
ME
Melynda 1 year ago
I remember practicing a question about UI Actions, and I think "List Banner Button" was mentioned, but I can't recall if it's valid.
AH
Ahmad 1 year ago
I think "Form Button" is definitely one of the valid types, but I'm not sure about the others.
JE
Jeannetta 1 year ago
I think I've got it! Form Button, Form Choice, and Workflow Action are the valid UI Action types in ServiceNow.
MA
Maricela 1 year ago
I'm a bit unsure about this one. I know Form Button is valid, but I'm not sure about the other two. I'll have to double-check the options.
BR
Brittney 1 year ago
Okay, I've got this. Form Button, Record Navigation Button, and List Banner Button are the valid UI Action types.
JO
Joanna 1 year ago
Hmm, this is a tricky one. I'll need to review the UI Action types in the ServiceNow documentation to make sure I get this right.
AL
Alaine 1 year ago
I'm pretty confident I know the valid UI Action types in ServiceNow. Let me think through this...
SH
Shawn 2 years ago
C, D, and F. Why not throw in a Form Choice just to shake things up a bit? ServiceNow, where the options are endless and the answers are a mystery!
MA
Mable 2 years ago
↳ replying to Shawn
It's important to choose the right UI Action type for your needs.
RE
Refugia 2 years ago
↳ replying to Shawn
ServiceNow offers a variety of options for UI Actions.
YU
Yun 2 years ago
↳ replying to Shawn
Form choice is not a valid UI Action type in ServiceNow.
SH
Sherell 2 years ago
↳ replying to Shawn
C, D, and F are valid UI Action types in ServiceNow.
ST
Stephane 2 years ago
Ooh, this one's tricky! I think I'll go with B, E, and F. Gotta love those List Choices, they always come in handy.
JO
Johnson 2 years ago
↳ replying to Stephane
I think Form Buttons are also important for a good UI design.
RU
Ruth 2 years ago
↳ replying to Stephane
I agree, List Choices are super useful!
JA
Jamie 2 years ago
Hmm, I'm going with B, D, and F. Can't go wrong with a good old Workflow Action, am I right? Time to put my ServiceNow expertise to the test!
SH
Sharika 2 years ago
↳ replying to Jamie
You're right, can't go wrong with those choices!
FL
Fletcher 2 years ago
↳ replying to Jamie
Form button is another valid option.
RU
Rutha 2 years ago
↳ replying to Jamie
List choice is also a valid UI Action type.
HE
Herminia 2 years ago
↳ replying to Jamie
I think Workflow action is a good choice.
CO
Cordelia 2 years ago
I'm not sure about C and E, but F definitely seems like a valid UI Action type.
AM
Amos 2 years ago
I agree with Yen, A, B, and D make sense for UI Actions.
GR
Grover 2 years ago
A, B, and D seem like valid options, but I'm not sure about the others. Gotta love these ServiceNow exams - they really keep you on your toes!
LO
Loren 2 years ago
↳ replying to Grover
Yeah, ServiceNow exams can be tricky with all the different action types to remember.
BE
Bettye 2 years ago
↳ replying to Grover
A, B, and D are indeed valid UI Action types in ServiceNow.
YE
Yen 2 years ago
I think A, B, and D are valid UI Action types.
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