I'm pretty confident the answer is B. Flow Designer is the tool that allows you to create custom workflows and task-based records from the Service Catalog.
I'm a bit confused on this one. I know we can use the Service Catalog, but I'm not sure if that's the same as creating a task-based record. I'll have to double-check my understanding.
Hmm, I'm not sure about this one. I'll have to think it through carefully. Maybe I should review the Service Catalog and task-based records in my notes.
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