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SDI SD0-401 Exam - Topic 3 Question 59 Discussion

When made by a customer, which comment, is most likely to indicate that a conflict is developing?
A) I am tired of my computer always being down.
B) I don understand what you mean.
C) I see what you are saying to me.
D) You need to slow down.

SDI SD0-401 Exam - Topic 3 Question 59 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 59
Topic #: 3
[All SD0-401 Questions]

When made by a customer, which comment, is most likely to indicate that a conflict is developing?

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Suggested Answer: A

by Mattie at Oct 17, 2022, 12:39 PM

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Blair
8 months ago
D feels a bit condescending, doesn’t it?
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Mira
8 months ago
Totally with you on A! That’s a clear sign of conflict.
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Barbra
8 months ago
C seems neutral, but I wonder if there's tension underneath.
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Annamae
8 months ago
I think B is more about confusion, not conflict.
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Lynelle
8 months ago
A sounds pretty frustrated.
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Felicitas
9 months ago
D feels like it could imply the customer is overwhelmed, which might escalate things.
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Shalon
9 months ago
C seems pretty neutral to me; it doesn't really suggest conflict, but I could be wrong.
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Yolando
9 months ago
I remember practicing with similar questions, and I feel like B might show confusion, which could lead to conflict.
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Veta
9 months ago
I think option A sounds like it could indicate frustration, but I'm not entirely sure.
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Phuong
9 months ago
This seems like a straightforward question about preventing account deletion. I think I'll go with option A and create an Apex Trigger to handle this.
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Aleisha
9 months ago
Hmm, I'm a bit unsure about this one. I know we can create HR profiles, but I'm not sure if that's the same as generating them in bulk. Let me think this through a bit more.
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Nicholle
9 months ago
The last question we did on retries had something to do with handling exceptions better. I wonder if option D could be related to that?
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Keshia
9 months ago
I feel like increasing the contingency reserve could just complicate things more than it helps with low-priority risks.
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