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When made by a customer, which comment, is most likely to indicate that a conflict is developing?
Suggested Answer: A
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13 comments · newest first
BL
Blair
12 months ago
D feels a bit condescending, doesn’t it?
MI
Mira
1 year ago
Totally with you on A! That’s a clear sign of conflict.
BA
Barbra
1 year ago
C seems neutral, but I wonder if there's tension underneath.
AN
Annamae
1 year ago
I think B is more about confusion, not conflict.
LY
Lynelle
1 year ago
A sounds pretty frustrated.
FE
Felicitas
1 year ago
D feels like it could imply the customer is overwhelmed, which might escalate things.
SH
Shalon
1 year ago
C seems pretty neutral to me; it doesn't really suggest conflict, but I could be wrong.
YO
Yolando
1 year ago
I remember practicing with similar questions, and I feel like B might show confusion, which could lead to conflict.
VE
Veta
1 year ago
I think option A sounds like it could indicate frustration, but I'm not entirely sure.
PH
Phuong
1 year ago
This seems like a straightforward question about preventing account deletion. I think I'll go with option A and create an Apex Trigger to handle this.
AL
Aleisha
1 year ago
Hmm, I'm a bit unsure about this one. I know we can create HR profiles, but I'm not sure if that's the same as generating them in bulk. Let me think this through a bit more.
NI
Nicholle
1 year ago
The last question we did on retries had something to do with handling exceptions better. I wonder if option D could be related to that?
KE
Keshia
1 year ago
I feel like increasing the contingency reserve could just complicate things more than it helps with low-priority risks.