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SDI SD0-401 Exam - Topic 3 Question 37 Discussion

Which is a principle of active listening?
A) Acknowledge the speaker.
B) Ask closed questions.
C) Refer the customer to self-help.
D) Use standard language.

SDI SD0-401 Exam - Topic 3 Question 37 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 37
Topic #: 3
[All SD0-401 Questions]

Which is a principle of active listening?

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Suggested Answer: A

by Bernardine at May 06, 2022, 05:30 AM

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Lorrine
10 months ago
Self-help referrals can be helpful, but not always!
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Vanna
10 months ago
I thought using standard language was important too.
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Pamella
11 months ago
Wait, closed questions? That doesn’t sound right.
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Charlene
11 months ago
Totally agree, it shows you care.
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Brandon
11 months ago
Acknowledge the speaker is key!
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Colette
11 months ago
I feel like using standard language might not help in active listening either. It’s more about connecting with the person, right?
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Vallie
11 months ago
I might be mixing it up, but I think referring someone to self-help isn't part of active listening. It seems more about engaging with the speaker.
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Natalie
11 months ago
I remember practicing questions about active listening, and I feel like asking closed questions doesn't really fit the principle.
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Brande
11 months ago
I think acknowledging the speaker is really important in active listening, but I'm not completely sure if that's the right answer here.
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Irving
11 months ago
I remember learning about this in class. I think the V-model is the one where regression testing is an increasingly important activity as the project goes on.
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Carey
12 months ago
I remember practicing currency swap valuations, but I'm a bit uncertain about how to adjust for the new exchange rate after 6 months.
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Marcos
12 months ago
Okay, I've got this. First, I'll use the lvresize command to change the logical volume capacity, then I'll set the floating range using the vgchange command.
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