Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

SDI SD0-401 Exam - Topic 3 Question 18 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 18
Topic #: 3
[All SD0-401 Questions]

What is a best practice for keeping the customer attention focused on the resolution?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Katina at May 09, 2022, 08:39 PM

Limited Time Offer

25%

Off

Get Premium SD0-401 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Lynelle
5 months ago
Suggesting they write down steps is definitely a good practice.
upvoted 0 times
...
Luisa
5 months ago
Surprised that asking them to call back is even an option!
upvoted 0 times
...
Lavina
5 months ago
Telling them to concentrate? Really?
upvoted 0 times
...
Garry
5 months ago
Agree! Writing things down helps too.
upvoted 0 times
...
Pearlene
5 months ago
I think offering to send an email is a solid choice.
upvoted 0 times
...
Marti
5 months ago
Telling the customer to concentrate seems a bit dismissive. I feel like there should be a more supportive way to keep their attention on the resolution.
upvoted 0 times
...
Hortencia
5 months ago
Suggesting that the customer writes down the steps sounds familiar. I think it could help them remember, but I’m not completely confident it’s the best practice.
upvoted 0 times
...
Janessa
6 months ago
I think keeping the customer engaged is really important, but I'm not sure if asking them to call back later is a good idea. That feels like a way to lose their attention.
upvoted 0 times
...
Elouise
6 months ago
I remember practicing a question about sending follow-up emails. Offering to send an email with steps might be a good option, but I wonder if it really keeps them focused in the moment.
upvoted 0 times
...
Angelica
6 months ago
Hmm, I'm not sure about the details of indoor distributed APs. I'll need to think this through carefully.
upvoted 0 times
...
Gilberto
6 months ago
This seems straightforward enough. I'm pretty sure the access tokens expire after 24 hours, so I'll go with option A. It's important to remember the details around authentication when working with APIs.
upvoted 0 times
...

Save Cancel