Haha, I bet some people would try to get their issue prioritized by kissing up to the support team. 'Oh, you know me, I'm your best customer!' Nice try, but C is the correct answer here.
I agree, C is the right choice. The priority should be determined by the actual impact on the business, not just by how much someone complains or who is reporting the incident.
Option C is definitely the correct answer. The priority level should be based on the business impact, not personal factors like the customer's complaints or how well you know the caller.
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