SDI Exam SD0-401 Topic 2 Question 58 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 58
Topic #: 2

What is a best practice for handling calls related to non-supported items?

AHang up on the customer.

BInform the customer that it is against company policy to help.

CLet the customer know who they should contact and how they should do so.

DProvide support to the customer anyway.

Show Suggested Answer

Suggested Answer: C

by Thurman at Sep 23, 2022, 02:02 AM

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