What is a best practice for establishing an effective relationship with your customer?
Suggested Answer: B
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11 comments · newest first
SU
Sunny
12 months ago
Reports are nice, but they don’t build trust like conversations do.
AB
Abraham
1 year ago
Interviews can be useful, but not always practical.
SA
Sabine
1 year ago
Wait, do SLAs really help with relationships?
LA
Lai
1 year ago
Totally agree, clear communication is essential.
AR
Aron
1 year ago
Managing customer expectations is key!
HA
Harrison
1 year ago
I vaguely recall something about SLAs being crucial for clarity, but I don't know if that's the best way to connect with customers.
RE
Ressie
1 year ago
I feel like providing reports could help build trust, but I wonder if that's enough to establish a strong relationship.
MI
Micah
1 year ago
I think managing customer expectations is really important, but I'm not sure if it's the best practice.
SH
Sherell
1 year ago
I remember a practice question that emphasized the importance of communication, which makes me lean towards interviewing each customer.
YV
Yvonne
1 year ago
Hmm, I'm a bit confused on this one. I know SSL is used for encryption, but I'm not sure about the compression aspect. I'll need to review my notes on forwarder configuration.
IO
Iola
1 year ago
Hmm, this looks like a tricky one. I'll need to think carefully about the best techniques to use here.