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SDI SD0-401 Exam - Topic 2 Question 125 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 125
Topic #: 2

[All SD0-401 Questions]

What is the most likely benefit of Incident monitoring in a Service Desk?

AIncident monitoring authorises configuration management.

BIncident monitoring confirms the accuracy of change management.

CIncident monitoring facilitates problem management.

DIncident monitoring identifies opportunities for improvement.

Show Suggested Answer

Suggested Answer: D

by Ailene at May 05, 2026, 08:27 PM

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Pearline

1 month ago

I feel like incident monitoring might relate to change management somehow, but I can't recall the specifics.

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Glory

1 month ago

I remember a practice question that mentioned how monitoring can lead to identifying improvements. That might be the right answer here.

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Linette

2 months ago

I think incident monitoring helps with problem management, but I'm not entirely sure if that's the main benefit.

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