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SDI Exam SD0-401 Topic 1 Question 99 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 99
Topic #: 1
[All SD0-401 Questions]

What is the most important reason for using customer satisfaction surveys?

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Suggested Answer: C

by Tien at Sep 13, 2024, 08:08 PM

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Marquetta
11 months ago
Haha, B? Who writes these questions? That's like saying 'The most important reason to eat is because your mom told you to.'
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Lamonica
9 months ago
D) Customer satisfaction surveys provide management with data required to create a schedule for the Service Desk.
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Andra
9 months ago
Haha, true! These questions can be a bit funny sometimes.
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Ashanti
9 months ago
C) Customer satisfaction surveys identify whether customer expectations are being met.
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Simona
10 months ago
A) Customer satisfaction surveys are a useful source for marketing statistics.
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Eleni
11 months ago
I think A) Customer satisfaction surveys are a useful source for marketing statistics is also important. It helps in understanding customer preferences and behavior.
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Gennie
11 months ago
I agree with Brett. Knowing if customers are happy with the service is crucial for improving and retaining them.
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Martina
11 months ago
I agree, C is the correct answer. Keeping customers happy should be the top priority, and these surveys are the best way to gauge that.
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Florinda
10 months ago
I agree, C is the correct answer. Keeping customers happy should be the top priority, and these surveys are the best way to gauge that.
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Zena
11 months ago
C) Customer satisfaction surveys identify whether customer expectations are being met.
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Shawnda
11 months ago
A) Customer satisfaction surveys are a useful source for marketing statistics.
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Kenneth
11 months ago
C) Customer satisfaction surveys identify whether customer expectations are being met. This is the key reason for using them, as it helps the organization understand if they are delivering on their promises to customers.
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Shenika
11 months ago
C) Customer satisfaction surveys identify whether customer expectations are being met.
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Hermila
11 months ago
A) Customer satisfaction surveys are a useful source for marketing statistics.
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Brett
11 months ago
I think the most important reason is C) Customer satisfaction surveys identify whether customer expectations are being met.
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