SDI Exam SD0-401 Topic 1 Question 64 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 64
Topic #: 1

What is the major difference between problem management and Incident management?

AIncident management and problem management are the same.

BIncident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

CIncident management aims to prevent problems from occurring in the first place, and problem management solves problems.

DIncident management is used first, and problem management is used if Incident management does not work.

Show Suggested Answer

Suggested Answer: B

by Cathrine at Jan 05, 2023, 01:14 PM

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Vincenza

7 days ago

Option B seems correct. Incident management is about getting people back to work quickly, while problem management focuses on preventing those incidents from happening again.

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Lenita

10 days ago

A) Incident management and problem management are the same.

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Ming

12 days ago

C) Incident management aims to prevent problems from occurring in the first place, and problem management solves problems.

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Keneth

13 days ago

B) Incident management aims to get people back to work quickly and problem management tries to stop Incidents from recurring.

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