SDI Exam SD0-401 Topic 1 Question 60 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 60
Topic #: 1

Which best describes your responsibility in supporting customers?

ADecide which calls are correctly processed by level 2 support.

BEnsure that analysts close all calls.

CScreen calls that are received by the Service Desk.

DWork to achieve priorities set by customers.

Show Suggested Answer

Suggested Answer: C

by Shawna at Oct 22, 2022, 07:33 AM

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